My dedicated customer account manager, Autumn Scott and the direct support team. If I have any issues, or topics for review, they are always happy to go over them and make sure my companies needs are met. We do quarterly service meetings and ensure we are on track while also making sure any future considerations are covered. Review collected by and hosted on G2.com.

The statement of work process can take a little time to get through between legal reviews and then the work starting has a slower ramp up time, but there are case numbers assigned and you can follow up to ensure alignment on expectations. Their online tool does allow you to monitor the cases and progress as well. Review collected by and hosted on G2.com.