What I appreciate most about Sophos MDR is the visibility and flexibility it provides when investigating security events. The threat detection capabilities are comprehensive, while the platform remains intuitive and easy to use. The onboarding process was very smooth, and Live Response has proven particularly valuable because it allows me to carry out my own endpoint investigations in parallel with the MDR team’s analysis. I also find the AI Assistant very useful for quickly summarizing case findings and reviewing the most relevant details. Review collected by and hosted on G2.com.
The main area I would like to see improved is Live Discover, as query response times can occasionally be a bit slow, possibly due to their impact on endpoint resources. The Threat Detection Dashboard also has a slight learning curve and can initially feel somewhat confusing. That said, after working through a few cases and detections, the interface becomes much easier to understand and navigate. Review collected by and hosted on G2.com.