What stands out the most is that it doesn't rely solely on the tool but involves human intervention through experts who monitor 24/7, unlike a traditional antivirus. They not only monitor but also add value by investigating and responding to security incidents 365 days a year, 24 hours a day, ensuring business continuity. Among its main advantages, I could highlight: - Reduction of cyber risk - Continuous coverage without the need to increase staff - Greater operational resilience Review collected by and hosted on G2.com.

Analyzing from the perspective of risk management and IT operations, I could mention the following disadvantages: - Dependence on a third party, which implies relying on responses or escalation processes, communication, and coordination with the provider. - Risk of loss of internal knowledge - Recurring cost If I had to mention a less valuable aspect for a mature organization, it might be the generation of informational alerts or low-criticality events that require administrative review but do not represent real threats. Review collected by and hosted on G2.com.