Recommendations to others considering Sopact:
Beyond the smooth user experience, Sopact has helped us optimise our business. It reduced the time we spend on certain operational functions from a month to just minutes, which has significantly improved our overall time efficiency. That’s the single biggest benefit for us. In addition, the platform’s AI integrations have improved the quality, depth, and breadth of our impact reports. Lastly, having all of these capabilities in one platform has also saved us money, since we no longer need to subscribe to multiple separate, unconnected tools or platforms. Review collected by and hosted on G2.com.
What problems is Sopact solving and how is that benefiting you?
Open Play Foundation is a non-profit community development organisation that creates sports, recreation and educational infrastructure in disadvantaged communities. We need to know that these facilities are benefiting communities. This requires real-time operational insights and the ability to track and report our social impact. With Sopact Sense, we've been able to digitise our entire business, from tracking our Community Support Officers' day-to-day work and interactions with our beneficiaries, to having maintenance data, to having real-time data on how and by whom our facilities are being used. Data collection has not just improved but also our ability to produce AI-supported operations and activities reports that supports proactive operational efficiency and impact reporting. Importantly, while the platform and all its capabilities are impressive, the personal and responsive service we have received from the Sopact team sets them apart from any close competitor. We were one of the first Sense customers, and our relationship has been mutually beneficial. We've been able to benefit from new tools and service, and Sopact has been able to improve their product through our feedback, which they've been extremely responsive to and intentionally wanted to receive. Review collected by and hosted on G2.com.