G2

Monica L.

Senior Content Marketing Manager

Mid-Market (51-1000 emp.)

10/24/2022

"Incredible value, fantastic support"

5/5

What do you like best about soona?

Soona's support team is STELLAR. They're always responsive and helpful, which is crucial when we have a high volume of shoots and products flown in at any given time. Photos come back very crisp and well-edited, even without any add-ons requested. Review collected by and hosted on G2.com.

What do you dislike about soona?

We have FastPass, which allows inventory storage. Sometimes managing storage can be tricky since products are grouped together. This requires reaching out to support to specify which products can be returned/discarded, but a super minor barrier given their responsiveness. Review collected by and hosted on G2.com.

Recommendations to others considering soona:

Be as detailed as you can regarding inspo photos, photo direction, etc. Even during virtual shoots, give detailed feedback. Their photographers are very receptive and pivot on the fly but, as with any photo project, they will only match your vision if you communicate it. Review collected by and hosted on G2.com.

What problems is soona solving and how is that benefiting you?

As a remote company, we've partnered with Soona for virtual photoshoots of all kinds for the better part of a year. We were hesitant initially, but every shoot has been effective and streamlined, and we're beyond satisfied with the results. Review collected by and hosted on G2.com.