I love how easy it is to add tests on within the computer, and from there the computer system automatically uploads the orders to the line with little to no effort on my part. Review collected by and hosted on G2.com.

There isn't a lot to dislike; however, sometimes the orders can be locked if another user is accessing the same patient information, which is more of an inconvenience. This can become an issue if someone leaves the computer/patient tab open and then begins working on other orders. That being said, that is more of a human error than software issue, and issues typically resolve themselves.

Another aspect I dislike about softlab is the fact that their is little to no communication among physician orders. Let me explain, around change or shift for the Hospitalists, there is typically an upwards tick in the sheer volume of tests ordered for patients. However, many of these tests have already been run just hours ago, and the nurses all have access to the results, but not every doctor taking care of a patient may be aware that a CBC or BMP (for example) may have just been run or even resulted right before they clocked in. I guess what I'm trying to say is, if one doctor orders a test for a John Doe at 2am and then goes home, and the next physician comes in at 4am, they may order the exact same test on a patient without seeing that the test was just run. As a phlebotomist, I think we could benefit by seeing exactly what test and what doctor ordered the test on our handhelds (connected to softlab) so we can at least advocate on the patients behalf, or at the very least, the software should automatically forward or upload results to a patients chart, and sync that information to all of their health care providers and not just one physician . Or maybe that already happens and some doctors don't read through the entire chart before reordering tests. Review collected by and hosted on G2.com.