G2

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

10/18/2017

"Soft Lab Review"

5/5

What do you like best about SoftLab?

So far, the program has been extremely user friendly, although the interface design seems very basic/old-school, so it's not exactly appealing. However, that's just on the surface. When using the program, it is actually quite versatile and easy to maneuver. No major issues encountered so far! Review collected by and hosted on G2.com.

What do you dislike about SoftLab?

Just the appearance, it has an old computer interface appearance, but that's just on the surface. It's otherwise very user friendly. There are some limitations to the search functions that prevent us from performing more generic searches when we need to. Review collected by and hosted on G2.com.

Recommendations to others considering SoftLab:

Very user friendly despite how it looks and how many buttons there are! You'll find that there is a separate program built for different departments (ie. SoftLab for Micro, Chem, etc). Review collected by and hosted on G2.com.

What problems is SoftLab solving and how is that benefiting you?

We use SoftLab as the system for entering and resulting out patient data on the laboratory side. It has been very versatile (multiple programs within the Soft Interface for different departments of the laboratory), and has been easy to maneuver (i.e. searching for patient information, pulling up previous results). It does not crowd out too much, not too clunky as I have experienced in other companies. There are some limitations in the search functions that prevent us from pulling up a whole list of results (we can only see one test result at a time rather than the entire panel on the patient if we were to search by a single test). Otherwise, it has been useful overall. Review collected by and hosted on G2.com.