G2

Verified User in Real Estate

Property Manager

Enterprise (> 1000 emp.)

10/6/2026

"SOCi Simplifies Social, Reviews, and Reputation Management in One Place"

5/5

What do you like best about SOCi?

SOCi has been a great tool for managing our property’s online presence. As a Property Manager, I like being able to manage social media, reviews, and our online reputation all in one place rather than having to go through multiple platforms.

It makes it much easier to stay consistent with posting, respond to resident reviews, and keep our community active online while still managing everything else that comes with running a property. I also like being able to see our performance and engagement so I can get a better idea of what is working.

Overall, SOCi saves me time and makes the marketing and reputation-management side of property management much easier to stay on top of. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

The biggest downside for me is that SOCi can sometimes feel a little overwhelming to navigate. There are a lot of different features and sections, and it can take some time to figure out exactly where to go for what you need. I also wish some of the reporting and analytics were a little more straightforward and easier to quickly understand at the property level.

As a Property Manager, I am usually juggling several things at once, so I would love to see some of the everyday tasks require fewer clicks and be a little more user-friendly. Overall, these are relatively minor issues compared to the convenience of having everything in one platform. Review collected by and hosted on G2.com.

What problems is SOCi solving and how is that benefiting you?

SOCi helps solve the challenge of managing our property's online reputation and social media presence while also handling the day-to-day responsibilities of property management. Having reviews, social media, and online engagement in one place saves me time and makes it much easier to stay consistent.

It also helps me keep an eye on resident feedback and respond quickly, which is important for both resident satisfaction and prospective residents researching our community. Overall, it helps me stay more organized, maintain a stronger online presence, and spend less time jumping between different platforms. Review collected by and hosted on G2.com.