I really love Snappic's customer service, it's honestly a game-changer for me. I've tried other software, but Snappic's support is top-notch. Plus, the software itself is very easy to program and keeps improving with updates. I enjoy the cloud-based features that allow us to make changes in the office and immediately push them to our photo booths. The filters and editing tools make our photos look studio-grade, which is a massive upgrade compared to others like Photomaster. The pricing is competitive as well, but it's really the customer service that keeps me loyal to Snappic. Review collected by and hosted on G2.com.
I kinda wish that some of the AI features didn't require a higher license because there's a significant price jump between entry-level and mid-tier licenses. It makes it hard where I live since we don't do a lot of video and stuff like that. The features like AI touch-up would be great if they were available on the lower license. As a business owner, I wish we didn't have to pay as much to access certain features, but I understand the costs involved, especially with AI development. It'd be nice if I could spend less money, but you get what you pay for. Review collected by and hosted on G2.com.