--- title: SMTP2GO Reviews meta_title: 'SMTP2GO Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 226 reviews by the users' company size, role or industry to find out how SMTP2GO works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 226 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # SMTP2GO Reviews **Vendor:** SMTP2GO **Category:** [Transactional Email Software](https://www.g2.com/categories/transactional-email) **Average Rating:** 4.7/5.0 **Total Reviews:** 226 ## About SMTP2GO A fast and scalable email service provider, for sending transactional and marketing emails and viewing reports on email delivery. Complexities such as reputation monitoring, SPF and DKIM are professionally managed for each customer. Native-English speaking support is available worldwide (agents in the USA, UK, Australia, and New Zealand). Servers are also located around the world, meaning fast connection speeds and network redundancy. ## SMTP2GO Pros & Cons **What users like:** - Users commend the **efficient email deliverability** of SMTP2GO, praising its reliability and ease of configuration. (2 reviews) - Users commend the **easy customization** of SMTP2GO, ensuring reliable and seamless email solutions for their businesses. (1 reviews) - Users find SMTP2GO's service to be **incredibly easy to configure** , enhancing their email delivery experience significantly. (1 reviews) - Users find the **easy setup** of SMTP2GO highly beneficial for reliable email delivery and client recommendations. (1 reviews) - Users commend SMTP2GO for its **incredible reliability** and ease of configuration in email delivery services. (1 reviews) **What users dislike:** - Users find SMTP2GO to be **expensive** , especially for high-volume needs, impacting overall value for businesses. (2 reviews) - Users report a **difficult setup** process with SMTP2GO, leading to frustration and confusion during integration. (1 reviews) - Users express frustration over the **lack of clarity** in account suspensions, leading to confusion and financial loss. (1 reviews) - Users express frustration over the **limited features** of SMTP2GO, experiencing complications and lack of essential tools. (1 reviews) - Users notice the **limited templates** offered by SMTP2GO, which restricts customization and usage for email campaigns. (1 reviews) - Users are concerned about **pricing issues** , noting costs can exceed those of competitors, especially for high-volume needs. (1 reviews) ## SMTP2GO Reviews ### 1. Fairly solid service with decent support **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan L. | Owner & Wearer of Many Hats, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about SMTP2GO?** The cost is affordable, other than that the website is fairly easy to use. Support has always been great. **What do you dislike about SMTP2GO?** I don't have anything that stands out that would be an answer here. **What problems is SMTP2GO solving and how is that benefiting you?** I've often had trouble with email going directly from my own SMTP and getting blocked by spam filters at various larger institutions (schools, etc.) and I like separating the email from the rest of the website services. ### 2. Unreliable Service, Poor Account Management **Rating:** 0.5/5.0 stars **Reviewed by:** Arzaan Z. **Reviewed Date:** January 19, 2026 **What do you like best about SMTP2GO?** I find that SMTP2GO clears emails efficiently. **What do you dislike about SMTP2GO?** SMTP2GO suspended my account without any clear reason after integrating it with my website for email marketing, claiming unusual activities. I purchased 100k emails but used less than 200 before my account was suspended, leading to a monetary loss. The platform lacks beneficial tools and offers only basic SMTP capabilities, with a complicated setup process. Additionally, there is skepticism about potential improvement due to concerns about the company's practices. **What problems is SMTP2GO solving and how is that benefiting you?** SMTP2GO efficiently clears emails, but my account was unfairly suspended. There's no good integration platform, which complicates website integration attempts. ### 3. We've been using SMTP2GO for 4 years **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about SMTP2GO?** We've been using SMTP2GO for 4 years, and it has been incredibly easy to configure and completely reliable. As a web development agency, we also recommend SMTP2GO to our clients for seamless email delivery. Their service is excellent, and any questions we've had were promptly addressed. Great job, SMTP2GO Team! **What do you dislike about SMTP2GO?** One of the main drawbacks of SMTP2GO is its pricing, which can be higher than some competitors, particularly for businesses that require high-volume email sending. Additionally, the free plan comes with limitations, especially when it comes to the number of verified domains, which may not be ideal for users managing multiple email sources. While the service generally provides excellent deliverability, there are occasional instances where emails might still get flagged as spam due to recipient filters. Despite these minor concerns, SMTP2GO remains a dependable solution for email delivery. **What problems is SMTP2GO solving and how is that benefiting you?** SMTP2GO solves several key email delivery challenges, making it a valuable solution for businesses like ours. One of the biggest problems it addresses is email deliverability—ensuring that our emails reach inboxes rather than being marked as spam or rejected. This is crucial for our web development agency, as we and our clients rely on transactional and marketing emails being sent without issues. Another major benefit is its ease of setup and configuration. Unlike traditional SMTP servers, SMTP2GO provides a hassle-free integration process, saving us time and effort in managing email services. Additionally, it offers detailed reporting and analytics, allowing us to track email performance, troubleshoot issues, and optimize our email strategies effectively. By using SMTP2GO, we also benefit from its reliable uptime and strong security features like SPF, DKIM, and DMARC authentication, which help protect our emails from being spoofed or blocked. Overall, it ensures smooth, efficient, and secure email communication, both for our business and our clients. ### 4. SMTP2GO Ease to use **Rating:** 4.5/5.0 stars **Reviewed by:** Sathish K. | IT SUPPORT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about SMTP2GO?** User Friendly, Ease to use and implement , Dashboards are helpful and reports. **What do you dislike about SMTP2GO?** Diffulty in payments due to the dollars and other mode of payments **What problems is SMTP2GO solving and how is that benefiting you?** Reporting and Dashboard ,analytics ### 5. Wish I'd found this sooner... **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about SMTP2GO?** After many years developing websites for people, one of the greatest sticking points has been email deliverability from the websites. It is a source of frustration when customers complain about non delivered emails and trying to explain the (sometimes) complex reasons why. SMTP2GO is the perfect tool to solve this - easy to setup, simple to use, very very affordable and customer service is great too! **What do you dislike about SMTP2GO?** I really can't think of a downside to using SMTP2GO, once the usual DNS entries are made, everything just works! **What problems is SMTP2GO solving and how is that benefiting you?** Transactional emails sent from websites - often a minefield of problems, but by using SMTP2GO it takes all the stress out of it. The added bonus is there are nice features such read reports and link click report. This saves me so much time and stress ### 6. Dependable and easy to use SMTP Relay **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2024 **What do you like best about SMTP2GO?** We have deployed SMTP2Go as our SMTP relay for some custome in-house applications. The setup and management is very easy and straighforward and it provide enough granulity in configuration to meet our business and regulatory needs. We really enjoy the account configuration which you can specify different disclaimer and archiving (Compliance BCC ) for each account to meet different requirements for each business unit. The reporting seems very robust and the email notification about the bounce back remove a lot of admin work to keep our list up to date. The API documentation is great and enabled us to integrate readership data with our CRM easily. **What do you dislike about SMTP2GO?** One missing feature would be Inbounbd Parser which we can use API and Webhook to process incoming emails. **What problems is SMTP2GO solving and how is that benefiting you?** Individual account Disclaimer and Compliance BCC configuration. ### 7. Excellent, reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart T. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about SMTP2GO?** Ease of onboarding. Ease of configuring DNS to accomodate smtp2go as email gateway. Customer support is quick and precise. Features such as sub accounts make billing easily integrated into our billy systems. Have not had any outages in over 4 years of service. **What do you dislike about SMTP2GO?** Historical searching needs work. Dates & Times need to be able to be converted to a selectable "local" time. **What problems is SMTP2GO solving and how is that benefiting you?** Secure, valid & certified email delivery without having to run our own smtp servers. ### 8. Very easy to use and gives us a great delivery rate for our weekly mailings **Rating:** 5.0/5.0 stars **Reviewed by:** Jane R. | Chief Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about SMTP2GO?** Great delivery rate for our weekly mailers and easy to use **What do you dislike about SMTP2GO?** Can't really think of any except perhaps that just recently your spam checker no longer works as well as it did earlier in the year **What problems is SMTP2GO solving and how is that benefiting you?** Delivery rate and that means we get good feedback ### 9. Reliable SMTP Service with Excellent Email Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2023 **What do you like best about SMTP2GO?** User-friendly, exceptional email tracking and proof of delivery, **What do you dislike about SMTP2GO?** I didn't find anything that I don't like about SMTP2GO **What problems is SMTP2GO solving and how is that benefiting you?** Rating: ⭐⭐⭐⭐⭐ (5/5) As an academic institution, we rely heavily on email communication for various administrative and educational purposes. Over the years, we've tried several SMTP services, but SMTP2GO stands out as the perfect solution for our needs. SMTP2GO offers a seamless and reliable SMTP service that has significantly improved our email delivery rates. We no longer worry about important emails being flagged as spam or not reaching their intended recipients. What sets SMTP2GO apart from other SMTP services is its exceptional email tracking and proof of delivery features. In an academic environment, accountability and evidence of email communication are crucial. SMTP2GO provides detailed delivery reports and real-time tracking, ensuring that we have a record of every email sent. This feature has been invaluable for us when dealing with student communication. SMTP2GO's user-friendly interface makes it easy for both technical and non-technical staff to access and understand email tracking data. This accessibility has improved our transparency and helped us resolve any email-related issues promptly. No complaints about customer support Overall, SMTP2GO is a great product. ### 10. Easy to use and very good support **Rating:** 5.0/5.0 stars **Reviewed by:** Ivo K. | Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about SMTP2GO?** As an developer for a plansystem for service companies we are sending 10k e-mails each month. Delivery succes is extremely high. Via the API everything can be configurated. Because of that it's easy the implement in my webapplication. Also the webhook is showing a lot of tracking information. Based on templates it's easy to send bulk e-mail. If you have a question the live chat support is fast. You will get response during the day almost immediatly. One word: Great! **What do you dislike about SMTP2GO?** Easy integration with Plesk. You need to verify senders to send your messages spam free, but it's a lot of work to change all DNS settings for it, if you have a lot of domains as senders. **What problems is SMTP2GO solving and how is that benefiting you?** We other service we had a lot of problems with gmail, hotmail/live addresses. The customers of my client have a lot of users that uses that kind of e-mail addresses. A lot of emails got in to the spambox. Now using SMTP2GO for almost 3 years without any problems of sending emails ## SMTP2GO Discussions - [What is the best product in outgoing smpt supporting](https://www.g2.com/discussions/what-is-the-best-product-in-outgoing-smpt-supporting) - 1 comment, 1 upvote - [Will you be keeping your service the same? Will you be offering any marketing tools?](https://www.g2.com/discussions/will-you-be-keeping-your-service-the-same-will-you-be-offering-any-marketing-tools) - 2 comments, 1 upvote - [Is there a away I can get the IP addresses of bounced emails?](https://www.g2.com/discussions/is-there-a-away-i-can-get-the-ip-addresses-of-bounced-emails) - 1 comment, 1 upvote - [Do you offer any guarantee?](https://www.g2.com/discussions/guarantee-e6ea740c-4dc9-47e9-9892-afb8fee445d4) - 1 comment, 1 upvote - [What payment methods do you accept?](https://www.g2.com/discussions/payment-methods-ad8dd87f-7807-4c0e-854c-914c4e28cc7f) - 1 comment, 1 upvote - [View SMTP2GO pricing details and edition comparison](https://www.g2.com/products/smtp2go/reviews/smtp2go-review-4432150?section=pricing&secure%5Bexpires_at%5D=2026-07-20+01%3A09%3A37+-0500&secure%5Bsession_id%5D=5e7f45a8-455e-4996-8964-0d526d843a52&secure%5Btoken%5D=99037011145c431423dd3511a1b5119e1bf05583245727bde63d8d85e4f0dfa7&format=llm_user) ## SMTP2GO Features **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Detailed Server Logs - Notifications **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability ## Top SMTP2GO Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,465 reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - 4.0/5.0 (358 reviews) - [Mailgun](https://www.g2.com/products/mailgun/reviews) - 4.2/5.0 (314 reviews)