G2

Doug N.

CEO

Small-Business (50 or fewer emp.)

8/31/2026

"24/7 Support with Great Communication and Proactive Updates"

5/5

What do you like best about Smith.ai Virtual Receptionists?

They work 24/7, have great client communication, and routinely provide updates on account usage and recommendations. Review collected by and hosted on G2.com.

What do you dislike about Smith.ai Virtual Receptionists?

They're not 100% accurate, but when you're doing 1,000 calls/month, 1 or 2 are bound to have an error. Review collected by and hosted on G2.com.

Recommendations to others considering Smith.ai Virtual Receptionists:

They handle about 1,000 calls/month for me and work 24/7. One of the things that is super important to me, especially in this age of AI voice bots, is the ability to have a real human being answer my calls, whether they're incoming leads for my Law Firm, or existing clients. Smith AI does all this for me. They also have great client communication and the ability to speak to your account manager quickly. Highly recommend. Review collected by and hosted on G2.com.

What problems is Smith.ai Virtual Receptionists solving and how is that benefiting you?

They're my off-site telephone service. Review collected by and hosted on G2.com.