G2

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

9/23/2026

"Great platform, integrations and excellent support"

5/5

What do you like best about Smily (ex BookingSync)?

For us, the biggest strength is how Smily combines a powerful property management system with excellent integrations. It connects smoothly with the different tools and platforms we use, which has allowed us to automate workflows and noticeably improve productivity. Another major plus is the team behind it: our account manager is very hands-on and responsive, and when we submit support tickets, they’re usually handled quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Smily (ex BookingSync)?

There’s nothing major we dislike, and several of the issues we ran into at the start have been ironed out as the platform has matured. The main feature I’d still really like to see is a straightforward option to set a single minimum price per stay, instead of having to accomplish this through other pricing rules. That would make pricing management much easier for us. Review collected by and hosted on G2.com.

What problems is Smily (ex BookingSync) solving and how is that benefiting you?

Smily brings everything together in one place, enabling our team to manage properties, reservations, pricing, guest communication, and multiple sales channels from a single central system. Having one platform that also integrates with the other tools we use cuts down on duplicated work, keeps everyone aligned on the same information, and makes it much easier to manage a growing portfolio efficiently. Review collected by and hosted on G2.com.