What I like best about Smily is their responsive and helpful support team. Whenever we’ve encountered an issue or had a question, they’ve consistently provided quick responses and worked efficiently to resolve problems, making it much easier to keep our operations running smoothly.

The integration with the OTAs are also very strong which helps us as we update pricing several times throughout the day and need quick syncing across all platforms. Review collected by and hosted on G2.com.

One recommendation for improvement would be to add more bulk editing capabilities. When we need to make the same change across multiple properties or units, we often have to update each listing one by one instead of applying the change across all of them at once. This is especially time-consuming when onboarding new units, where many of the same settings need to be configured repeatedly. Better bulk management tools would save a lot of time and make the platform much more efficient to use. Review collected by and hosted on G2.com.