![Karagan O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karagan O.")
KO

Karagan O.

CEO/Owner

Small-Business (50 or fewer emp.)

6/28/2021

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"Smile.io Review"

3.5/5

 ![Smile.io](https://play.vidyard.com/dPYsNGcPs9LkqfXzEFcnGx.jpg "Smile.io")

Response from Sarah Facini of Smile.io

[Editedit](https://www.g2.com/survey_responses/smile-io-review-4830568/official_response/edit)

Hey Karagan,

What an incredible and in-depth review. Watching and catching up on your feedback has been a pleasure and validation of the recent work we've shipped over the last year or so.

We've heard from many merchants that the customer experience on the website is of utmost importance, which is why we've released many embedded capabilities that don't break the flow of visitors shopping on your site. We have made loyalty a seamless and integrated part of the UX (also no-code!) and have added a rewards page capability out of the box.

If you are still toying with the idea of bringing loyalty back, I'd love to hop on a call to get some feedback on what we've been up to. Feel free to drop us a line at help@smile.io if you'd like to chat.

Validated ReviewerSource: Organic

See what 450 reviewers think of Smile.io

4.6 out of 5 · Verified reviews from real users

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