G2

UM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

12/13/2018

"Overall a robust sofware system"

4.5/5

What do you like best about SmartSolve?

Being able to organize and store all our training and SOP/work instructions in one place. Updating them with changes is much easier with SmartSolve Review collected by and hosted on G2.com.

What do you dislike about SmartSolve?

It could get a bit more user friendly at times. Not super intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering SmartSolve:

Great company to work with and it also has many modules that can be used for all parts of an organization. We plan on adding more modules as we go and gain experience with the software. Review collected by and hosted on G2.com.

What problems is SmartSolve solving and how is that benefiting you?

Training documentation. SOP/Work instruction database. Non-conform, CAPA, Complaints, We have realized that by having these more accessible to all users we are seeing a greater accuracy in our work instructions. Review collected by and hosted on G2.com.