--- title: Smartsheet Reviews meta_title: 'Smartsheet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22577 reviews by the users' company size, role or industry to find out how Smartsheet works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 22577 scale: '5' date_modified: '2026-07-15' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # Smartsheet Reviews **Vendor:** Smartsheet **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 22,577 ## About Smartsheet Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work. ## Smartsheet Pros & Cons **What users like:** - Users appreciate the **ease of use** of Smartsheet, enjoying its intuitive interface that enhances project management for all skill levels. (2831 reviews) - Users value the **collaborative project tracking** features of Smartsheet, enhancing efficiency and streamlining processes across teams. (2212 reviews) - Users value the **team collaboration features** of Smartsheet, enabling seamless interaction among remote employees. (1802 reviews) - Users value the **comprehensive project tracking** features of Smartsheet, enhancing collaboration and insight across teams. (1573 reviews) - Users love the **automation features** of Smartsheet, enhancing collaboration and streamlining project management processes effectively. (1539 reviews) - Users value the **organization and flexibility** offered by Smartsheet for managing tasks and projects effectively. (1360 reviews) - Task Management (1174 reviews) - Task Tracking (1077 reviews) - Customization (1060 reviews) - Simple (1052 reviews) **What users dislike:** - Users find the **learning curve steep** due to unintuitive features and limited formula capabilities in Smartsheet. (1453 reviews) - Users face challenges with **missing features** in Smartsheet, including tracking ownership and advanced functionalities. (1197 reviews) - Users find Smartsheet's interface to be **not intuitive** , causing difficulties in navigation and a steep learning curve. (954 reviews) - Users find that **limited features** hinder collaboration and accessibility, especially for small businesses facing higher costs. (929 reviews) - Users find **limited functionality** in Smartsheet, hindering full utilization and flexibility in project management tasks. (665 reviews) - Users find the **limited customization** options of Smartsheet restrictive, needing more templates and adaptable features for varied needs. (661 reviews) - Users find **Smartsheet's learning curve challenging** , requiring training materials for navigating advanced features and formatting limitations. (655 reviews) - Expensive (485 reviews) - Excel Limitations (433 reviews) - Complexity (414 reviews) ## Smartsheet Reviews ### 1. Turns Scattered Workflows Into a Clear, Trackable System **Rating:** 4.0/5.0 stars **Reviewed by:** Bhavita T. | Graduate Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2026 **What do you like best about Smartsheet?** What I like most about Smartsheet is how it can take messy, scattered work and turn it into a clear, trackable system, without forcing everyone to completely change how they already work. It still feels familiar, like a spreadsheet, but it functions more like a full project-management platform. **What do you dislike about Smartsheet?** Smartsheet can be frustrating at times because its spreadsheet-style layout gets cluttered quickly, and managing larger or more complex projects can start to feel clunky. Some of the more advanced features aren’t built in, so I often end up relying on additional configurations or add-ons to get it working the way I need. **What problems is Smartsheet solving and how is that benefiting you?** As an intern working with a contracting engineering team in Sydney, what I find most useful about Smartsheet is how it takes the chaos out of project coordination and keeps everyone aligned. It helps solve several day-to-day problems that engineering interns often run into, especially when you’re juggling site updates, contractor communication, and documentation all at once. ### 2. Flexible, Fast, and Reliable—A Powerful All-in-One Project Workflow Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Seth T. | Community Engagement, Events, and Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Smartsheet?** The flexibility to control an entire project in one space. To be able to control back end spreadsheet style workflow with intergrated forms that I can send to end users is brilliant. To be able to populate entirely spreadsheets from external data this easily is a dream and to then be able to easily present that date in different formats. Further being able to automate actions sets it apart from other spreadsheet style products I have previously used. The product so far has been fast and reliable. **What do you dislike about Smartsheet?** The learning curve is steep, the university courses do help with this but figuring out all the things the program is capable of and how to best intergrate that into my work flow has taken a lot of time, largely due to just how much you can actually do with it. **What problems is Smartsheet solving and how is that benefiting you?** Being able to automate data gathering and and then automate responses/workflows based on the dataset gathered. It is a very slick and streamlined way of handling complex tasks across the organisation where multiple people need to be working on the same projects collectively. ### 3. Streamlines CRM and Project Management Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra N. | Operatiosn Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Smartsheet?** I like that with Smartsheet, I can share specific data with specific users, which is very helpful. It's also very user-friendly and quite easy to learn, which I really appreciate. The community blog creates a lot of use cases and helps a lot. Keeping all my data in one place with different views for different users is extraordinary. Having all the HR data and automation in Smartsheet for tasks like HR training is great. The ease of invoicing and sharing schedules with clients and subcontractors via Smartsheet is also very beneficial. **What do you dislike about Smartsheet?** I would like to have a bit more flexibility on the editable side - meaning the colors we can use, the fonts, etc. **What problems is Smartsheet solving and how is that benefiting you?** I find Smartsheet centralizes data storage while allowing tailored views for users, which is crucial for managing HR data, projects, and client schedules. It boosts collaboration by integrating views on websites and is intuitive, supported by a helpful community blog. ### 4. Smartsheet: Fast, Reliable, and Flexible Views for Organizing Data **Rating:** 5.0/5.0 stars **Reviewed by:** Charles B. | Help Desk Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Smartsheet?** We use it for our department calendar and for organizing massive amounts of data. It has been our go-to tool ever since I’ve been here, and it continues to be what we rely on day to day. Unlike other tools, Smartsheet has multiple views available for better organizing and categorization. We also have the ability to integrate data directly from our in-house publications into Smartsheet without a hitch with blazing fast performance and reliability. My team relies on Smartsheet because of its competitive pricing and excellent customer support if/when it's needed. **What do you dislike about Smartsheet?** In the ever-changing world of technology, with AI seeming to “take over,” I feel like Smartsheet could implement more artificial intelligence features to improve organization. I’d also like to see brand-new integrations that could better support its diverse consumer base. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet solves one big problem for my team: organization. We track thousands of entries in Smartsheet, and even Microsoft Office tools can’t keep up with how well Smartsheet handles it. ### 5. Flexible Project Management with Powerful Automation and Dashboards **Rating:** 4.0/5.0 stars **Reviewed by:** Udhayan K. | Senior Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Smartsheet?** The flexibility to manage projects at any scale is what stands out most. The spreadsheet-style interface makes it easy for teams to adopt quickly, while features like automated workflows, Gantt charts, and dashboards add powerful project management capability on top. Automation rules have cut down manual follow-ups significantly, and dashboards give stakeholders clear visibility without needing a separate reporting tool. **What do you dislike about Smartsheet?** The mobile app experience isn't as smooth as the desktop version, which makes on-the-go updates a bit inconvenient. Advanced formulas and automation setups also have a steep learning curve for new users, often requiring extra time or training to get the most out of them. Additionally, pricing at higher tiers can add up for larger teams needing more advanced features and user licenses. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet helps solve the challenge of tracking multiple projects and deliverables across cross-functional teams in one centralized place, instead of relying on scattered spreadsheets or emails. Automated workflows have reduced the need for manual status follow-ups, saving significant time each week. The dashboards and reporting features also give leadership real-time visibility into project progress, which has improved decision-making and reduced the back-and-forth needed to compile status updates manually. ### 6. A Reliable Central Hub That Keeps Projects Organized and Easy to Track **Rating:** 5.0/5.0 stars **Reviewed by:** Astrid R. | Account coordinator, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Smartsheet?** I feel like it helps consolidate all of our business into one central hub, which makes it much easier to keep track of our projects instead of having to jump all over the place. We are in the process of integrating it to other tools we used on our day to day basis, its been greate to keep our heavy workloads separate and not feel as overwhelm as before when we didnt had so its been reliable, i feel like its been worthy to get the program, also is easier for our trainees to understand the program i havent really use much out of the Artificial intelligence just yet but im pretty sure we can attach it to our new updated reports system the few time i have used it it its been pretty straight foward and easy to read **What do you dislike about Smartsheet?** The only thing I dislike is that we can’t change the theme to a darker color. **What problems is Smartsheet solving and how is that benefiting you?** It has helped us keep track of our projects in one place and also has been easier to set formulas to have it in different report projects ### 7. Smartsheet Makes Multi-Site Project Tracking and Collaboration Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Rushabh T. | Senior Mechanical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Smartsheet?** I like how Smartsheet keeps the familiar spreadsheet feel of Excel while adding real-time collaboration, automated workflows, and built-in reporting. It’s been especially useful for tracking multi-site projects, managing dependencies, and sharing live status updates with clients and contractors, without the hassle of constant file exchanges. **What do you dislike about Smartsheet?** From my perspective, the main drawbacks are that Smartsheet’s scheduling and resource tools aren’t as powerful as Primavera P6 for complex programs, and some advanced reporting or custom workflows need higher-tier plans or clever workarounds. For large multi-trade engineering projects, I sometimes end up combining it with Excel or other tools to get the detail I need. **What problems is Smartsheet solving and how is that benefiting you?** Smartsheet is solving the problem of fragmented project tracking by replacing scattered Excel files and email updates with a single, live platform for schedules, tasks, and communications. This benefits me by giving real-time visibility across multiple sites and contractors, reducing coordination errors, and making it easier to share progress and risks with clients without constant manual reporting. ### 8. Great for Project Tracking, Steep Learning Curve **Rating:** 4.0/5.0 stars **Reviewed by:** suthida c. | Program Development & Sustainability Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Smartsheet?** I use Smartsheet for my work to show project progress, overall budget, man-days, and finance like invoicing schedules. What I like most is that it's easy to update. The project plan is clear, and I like how you can click to expand or minimize project phases. The color coded financial agenda is really helpful. I also switched from Excel because I wanted a dashboard feature and to be able to tag people in tasks, which Smartsheet gives me. **What do you dislike about Smartsheet?** {"I don't like that Smartsheet doesn't auto-save; sometimes I close the tab without pressing the save button.","It's happened once or twice and I've learnt it the hard way to always press save.","I found it actually quite challenging to learn all the different features and what each tab leads to. It took me around 3-4 months to familiarize and be comfortable with Smartsheet."} **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet at work to show project progress, overall budget, man-days, and finance invoicing schedules. It's easy to update, the project plan is clear, and I can click to expand or minimize project phases. The color coded financial agenda is really helpful. It gives me an overview of colleagues who are assigned to each task and project phase, and the gantt chart is great for giving quick project updates. ### 9. Flexible Tool That Enhances Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sajesh J. | Transformation & Data Analytics, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Smartsheet?** I find Smartsheet very powerful and flexible. It significantly improves how we manage projects and track our deliverables. It allows us to collaborate across teams and the interface is very user-friendly, resembling a spreadsheet. I like the automation part of it, the dashboards, the forms, and the reporting capabilities. The flexibility of Smartsheet is its biggest strength, allowing for customization in project management, PMO governance, task tracking, and business process automation. It's simple and easy to implement, with great integration capabilities that I really like. **What do you dislike about Smartsheet?** Certain administrative and reporting functions could be more intuitive. Sometimes it can be slow when handling large data. Certain advanced features like the hierarchy structuring and advanced filtering options could be improved, especially when building dashboards. **What problems is Smartsheet solving and how is that benefiting you?** I find Smartsheet improves how we manage projects, track deliverables, and collaborate across teams. Its flexibility in customization for project management, task tracking, and automation is very powerful. ### 10. Easy, User-Friendly Time Tracking Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Juan M. | Content Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Smartsheet?** I use Smartsheet to log my time for the week, and it makes it very easy to log time for the different projects I work on. I like that I can set a timer, but I can also just manually add the hours I work. When I'm working on a project, I can easily start a timer and then work on that specific project, and when I'm done, I stop the timer, so the time gets tracked perfectly and easily in my account and profile. Most of the time I choose to add the time manually, but when there's a quick change of request from a client or a quick change on a project, I can just hop on and use the timer in those cases. The initial setup was very easy and very easy to understand, and I'm very used to using it every day, so I like Smartsheet. It's so much better than the previous product we used, it's easier and more user friendly. With Smartsheet, teams can log their time easily and managers can approve it faster and more efficiently. I can check my time from previous weeks, my manager can approve my time very easily, and I get an email every time it's approved or if there are any issues so I can solve that very quickly. I'd give it a solid 8.5. **What do you dislike about Smartsheet?** I would like it to be easier for me to add projects from previous week and have things set up as usual, like my lunchtime, for example. Every day, I take exactly one hour for lunch, and I would like to have that set up for every week automatically, and so I don't have to do it every week.","The projects that I work at changed the name increasingly, by the numbers. This week I will work in project one. Next week I will work in project one and two. Then the next week I will be working in projects two and three and so on. I would like that to be populated automatically so I don't have to be doing that repeatedly every week.","There is a button in my profile to add projects from previous weeks, so I can kind of, like, do it in a way, but it's not quite the same because I still need to be adding the next project for the week and then one row for the previous projects. It's not gonna be since I'm not gonna work in that for this week. **What problems is Smartsheet solving and how is that benefiting you?** I use Smartsheet to log my time for the week. It makes it very easy to log time for the different projects I work on. I can set a timer or just manually add my hours, and the time gets tracked easily in my profile. My manager can approve my time easily, and I get an email when it's approved. ## Smartsheet Discussions - [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) - 8 comments, 6 upvotes - [In what ways has Smartsheet transformed project management and team collaboration in your organization?](https://www.g2.com/discussions/in-what-ways-has-smartsheet-transformed-project-management-and-team-collaboration-in-your-organization) - 3 comments, 5 upvotes - [How can I best make use of the dashboard feature?](https://www.g2.com/discussions/how-can-i-best-make-use-of-the-dashboard-feature) - 1 comment, 2 upvotes - [Any thoughts on linking SmartSheet to BlueBeam Revu? It would be great to be able to track Markup List in SmartSheet without having to export.](https://www.g2.com/discussions/any-thoughts-on-linking-smartsheet-to-bluebeam-revu-it-would-be-great-to-be-able-to-track-markup-list-in-smartsheet-without-having-to-export) - 1 comment, 2 upvotes - [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) - 10 comments, 1 upvote - [View Smartsheet pricing details and edition comparison](https://www.g2.com/products/smartsheet/reviews/smartsheet-review-3532057?section=pricing&secure%5Bexpires_at%5D=2026-07-15+08%3A53%3A53+-0500&secure%5Bsession_id%5D=bd9ed69e-6716-45f2-b91a-4966f82136a2&secure%5Btoken%5D=60c4318e17fd2d055d761be5d375dd261b2709fd2bcc8690656dec98ab8d98e7&format=llm_user) ## Smartsheet Integrations - [Acquia DAM (Widen)](https://www.g2.com/products/acquia-dam-widen/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - 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[Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## Smartsheet Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Drag & Drop - Recurring Tasks **Portfolio Management** - Portfolio Types - Planning - Alignment - Portfolio Mix **Setup** - Activities - Dependencies - Notifications **Platform Basics** - Drag & Drop Scheduling - Project and Task Lists Organization - Project Templates - Budgeting and Cost Estimation - Team Member Roles - Automated Alerts and Notficiations **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop - Mass Updates **Automation** - Workflows - Customization - Data repository **Communication** - Chat - Discussions - External - Feedback **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Project Management** - Dependencies - Priorities - Lean Management **Management** - Audit Trail - Integration **Content Planning** - Content Organization - Task Assignment - Content Scheduling **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Resource Management** - Resource Definiton - Capacity - Scheduling **Resource Management** - Definition - Allocation - Optimization **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Controls** - Custom Views - Followers - User Management - Public Sharing **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Data & Analytics** - Data Consolidation - Visualizations - Performance - Risk Analysis **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Marketing Campaign Performance** - Performance and ROI Tracking - Activity Tracking **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity **Generative AI** - AI Text Generation - AI Text Summarization **Strategy - Project and Portfolio Management** - Simulation - Tracking - Planning - Objectives - Visiblity - Alignment - Risk Management - Implementation - Optimization - Prioritization **Agentic AI - Marketing Calendar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Front Office - Back Office - External data **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Other Features** - Integrations - Reporting ## Top Smartsheet Alternatives - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,474 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 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