G2

Riley P.

Procurement Assistant

Mid-Market (51-1000 emp.)

10/30/2025

"Smartsheet Modernized Our Workflow and Boosted Team Collaboration"

4/5

What do you like best about Smartsheet?

The collaboration within the team has improved significantly. I also find the filters to be very useful. We moved our trackers from Excel to Smartsheet, and it works much better now, even in terms of how it feels to use. I have to say, the forms have made things a lot easier for us. I really like the tick boxes - something soo simple, but makes a bit difference. I like the little details like the dates function - It's just a lot more modern than our excel sheet. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Some Excel keyboard shortcuts don’t always work — for example, Ctrl+D (which should fill down like in Excel) often doesn’t do anything.

It can feel a bit sluggish when working with larger sheets.

There’s no offline mode, which can sometimes be inconvenient if the internet connection drops.

Finally, when you are working as a team, the updates aren't always immediate, and sometimes have reload the whole tab. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Before Smartsheet, we used to have loads of Excel tabs to manage everything. Now it’s all in one place with set filters, which makes tracking much easier. The reminders are really handy too, as they link straight to our email addresses so nothing gets missed. Overall, it’s helped centralise things and improve visibility. Review collected by and hosted on G2.com.