I’ve been working with this software since 2015, and it’s become a core part of my everyday toolkit—almost like macOS on a MacBook. That said, it does come with plenty of limitations, and getting around them can take a fair amount of creativity. Even so, it’s still a very powerful tool, especially in a non-coding environment.

Regarding new Table view nad workspace view I hope it will be redesign because it's heavy to manage and slow.

Smartsheet development is very slow but at the end meets user request.

The most what I like in smartsheet is that is so simple to use and create solution.

About Performance there is still a lot room for improvement, maybe I can give here 5 stars but it worth it to think a little longer on solution and it the end works.

I'm very disappointed when pricing model drastically change and destroy philosophy. I think Smartsheet should work on that - from my experience 80% of user on one company are only Editor not creator and buy lfor them Licence is a waste. Definitely it should be like before which open gate for small company which are not able to handle to much licenses as they needed.

Support is ok - I;m not using too much but they are always open for help.

AI is quite fresh and for today it's rather toy from my view but I try sometimes use it during writing functions Review collected by and hosted on G2.com.

UI: The new UI is heavy and hard to handle. I have to waste a lot of time trying to find things I used before, and there are still a lot of bugs.

The Table view and the new Browse view especially should be updated. I keep switching back to the original UI. Review collected by and hosted on G2.com.