Alexandra K.
AK
Freelance Translator and Editor
Small-Business (50 or fewer emp.)
"A flexible and efficient platform that acts on feedback"
5/5
What do you like best about Smartling?

Some of the features I asked for previously have been implemented and there is constantly something new. I also get a chance to work on the content designed for helping others, which adds an extra layer of purpose.

The project managers are super-helpful. It is not something 'new', but it is still worth mentioning. Review collected by and hosted on G2.com.

What do you dislike about Smartling?

I previously asked for a 'Follow' feature on string issues and it has been added, but now I think it needs an improvement. It should show either everyone who is following or whether the linguist who worked on the string in a previous step is following this issue. This will help editors see whether an issue was recognised by the linguist who submitted the content. At the moment, for visibility, we still have to add a + comment, but it creates a lot of unnecessary emails.

Bulk-added jobs get deadlines assigned automatically, depending on their size, so you can easily end up with several medium-sized jobs all due on the same day, with added up word count that takes a few days to complete. We can, of course, ask project managers, but it would be cool if work balancing was automated to take out the stress of waiting for a reply or worrying whether the request reached them out of hours. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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