Gabriel B.
GB
Linguist
Small-Business (50 or fewer emp.)
"Clean, Fast Online CAT Tool with a Helpful Context View and Responsive Support"
4.5/5
What do you like best about Smartling?

The interface is clean, clear, and easy to use.

When it comes to translation, context is everything, and the Context tab is a useful way to view strings in their natural habitat. It makes it much easier to understand where each string comes from and how it changes meaning.

Speed is also a key factor. I especially appreciate that the editor lets me keep working while it saves translations to the TM in the background. It’s an underrated detail that many online tools still get wrong.

The Support team is always ready to help and they try to get to the bottom of your issues as quickly as possible. Review collected by and hosted on G2.com.

What do you dislike about Smartling?

The Smartling editor separates long assignments into 100-string pages. When working on multi-page tasks, the editor keeps previous pages in memory, which causes delays and crashes after four or five pages, so submitting often is required. This can be frustrating when you need to make changes after finding a better solution.

Also, the AI translation option is always the first in the list of options to insert, even when a 100% or high-fuzzy match are available. Approved human translations have been reviewed according to the style guide and established terminology and are almost always better than the AI option, so these matches should be prioritized instead. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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