G2

Khaleel K.

Founder, Skaleo

Small-Business (50 or fewer emp.)

9/17/2026

"Part of Our Outbound Stack Since 4 years"

4.5/5

What do you like best about Smartlead?

What I like most is that it scales well once you’re running outbound for multiple clients. I can manage a lot of domains, mailboxes and campaigns from one place without having to constantly jump between different tools.

The unified inbox is probably the feature I use the most. It makes managing replies across multiple campaigns much less painful.

I also like the amount of control you get over campaigns, mailbox rotation, warmup and deliverability. It’s not completely plug-and-play, but that’s actually useful when you’re running serious outbound and want more control over how things are set up.

After using it for almost four years, the biggest compliment I can give is that it has become a pretty dependable part of our outbound stack. Review collected by and hosted on G2.com.

What do you dislike about Smartlead?

Some settings and features take a bit of digging to understand, especially when you’re managing a larger setup with multiple clients and mailboxes.

There have also been bugs and occasional UI quirks over the years. Nothing that has made me stop using it, but when you’re running campaigns at scale, small issues can become frustrating.

I would also like to see more improvements around reporting and analytics. The core campaign functionality is solid, but I sometimes end up using other tools when I want to dig deeper into performance. Review collected by and hosted on G2.com.

What problems is Smartlead solving and how is that benefiting you?

The main problem Smartlead solves for me is managing cold email at scale without having to stitch together several different tools.

For me, the biggest benefit is simply operational. We can run more campaigns for more clients without the process becoming completely chaotic. It doesn’t replace the strategy or the work that goes into targeting and copy, but it makes the execution much easier to manage. Review collected by and hosted on G2.com.