![Jonathan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan H.") JH Jonathan H. Creative Director Mid-Market (51-1000 emp.) 2/5/2026 "Streamlined Player Engagement with Exceptional Support" 5/5 What do you like best about Smartico.ai? I use Smartico.ai for our onsite notifications and mini-games for our players. I really like the Smartico CMS and dashboard, especially its mini-game builder which is great because it offers both basic game creation and more advanced options using custom HTML5 if needed. Smartico allows us to communicate fast and effectively with our entire player base in real-time and avoid unnecessary email sends. Its feature that lets us communicate across multiple brands using a single multi-brand template, which automatically includes the correct branding for each, is amazing. These features are valuable to us because they require very little effort to integrate. I was able to learn how to create mini-games in just one afternoon and make the design align with our brands. The support from Smartico is fantastic, and we have our own assigned account managers. Review collected by and hosted on G2.com. What do you dislike about Smartico.ai? I'd like greater access to be able to customize onsite notifications so that we can change fonts, colors, and styles within the editor rather than sourcing HTML code outside of Smartico. By giving me an editor within the onsite notifications tool, it would make it easier to make important messages stand out by assigning styles that create hierarchy for messages. Review collected by and hosted on G2.com. What problems is Smartico.ai solving and how is that benefiting you? Smartico.ai lets us communicate fast with players and avoid unnecessary emails. We create mini games like Wheel of Fortune for incentives. The CMS and dashboard are great for easy game creation. It integrates easily and supports multi-brand templates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic See what 7 reviewers think of Smartico.ai 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/smartico-ai/reviews)