--- title: SmarterMail Reviews meta_title: 'SmarterMail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how SmarterMail works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 27 scale: '5' date_modified: '2026-07-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # SmarterMail Reviews **Vendor:** SmarterTools **Category:** [Email Software](https://www.g2.com/categories/email) **Average Rating:** 3.7/5.0 **Total Reviews:** 27 ## About SmarterMail SmarterMail, available on Linux, as a Docker container, and Windows, is the only business email server with native support for Exchange protocols such as MAPI, EWS, and EAS, eliminating the need for extra software or plug-ins. SmarterMail delivers full Exchange-level functionality at a fraction of the cost, with lower hardware requirements, greater stability, and reduced maintenance. SmarterMail also includes built-in team collaboration tools like audio/video chat and Online Meetings at no additional charge. SmarterMail‘s Marketplace makes it easy to extend functionality with integrations such as OnlyOffice, Collabora, and AI platforms like ChatGPT. Plus, SmarterMail's High Availability solution ensures redundancy and fault tolerance across multiple servers. ## SmarterMail Reviews ### 1. Simple. Works. No Drama. **Rating:** 4.0/5.0 stars **Reviewed by:** Denith M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about SmarterMail?** Easy and straightforward email client. I love that the emails are easy to search and sort as you like, and that the storage space is plentiful. Works on a variety of clients and browsers. **What do you dislike about SmarterMail?** Could use a bit better multimedia support, particularly with email signatures. **What problems is SmarterMail solving and how is that benefiting you?** We get to keep company emails accessible wherever we are, and also remove it from the unreliability of our local servers. ### 2. Good Product At A Reasonable Price **Rating:** 4.0/5.0 stars **Reviewed by:** Phill H. | Director Of Digital Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about SmarterMail?** Solid product with a great GUI at a comparably good price **What do you dislike about SmarterMail?** The annual fee can be a bit high for smaller organisations. **What problems is SmarterMail solving and how is that benefiting you?** Most webserver solutions either have no built-in email solution or one which has a very poor quality GUI for clients. Smartermail is the best solution in my experience. ### 3. Small Business Email **Rating:** 4.0/5.0 stars **Reviewed by:** Brenda V. | Income Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about SmarterMail?** I like the teamwork function; all registered users can chat by voice and video to work together. Synchronize different online services. **What do you dislike about SmarterMail?** The speed of detecting new incoming emails from the server is not 100% effective. **What problems is SmarterMail solving and how is that benefiting you?** Organize work and email from the work interface; each user can email and share documents and data through the local server. Main local server within the work office. ### 4. A real competitor for Exchange **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about SmarterMail?** It is easy to set up and easy to use. The interface makes everything feel accessable and easy to understand. **What do you dislike about SmarterMail?** The webmail feature could use a few more options. It would be nice to have rules available. **What problems is SmarterMail solving and how is that benefiting you?** It is saving us a ton of money over an option like Exchange. ### 5. Limited use **Rating:** 3.0/5.0 stars **Reviewed by:** Cheryl N. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about SmarterMail?** Very simple interface, making it very user friendly. **What do you dislike about SmarterMail?** Limited space. Also, I had issues with clients receiving my attachments. I would them have to just send it from my gmail account. **What problems is SmarterMail solving and how is that benefiting you?** Everything is easy and simple to find. ### 6. good mail service provider **Rating:** 4.0/5.0 stars **Reviewed by:** Sachin P. | Sachin Patel, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about SmarterMail?** Smartermail is a good business mail service provider for sending and receiving emails.Smarter mail provide a simple and elegant user interface. **What do you dislike about SmarterMail?** Smartermail is send almost 70% mail in to junk email.smarteremail is not getting mail instantly like gmail and yahoo it takes some time to get mail. **Recommendations to others considering SmarterMail:** Smartermail is a good business mail provider with cheap price so who is need a mail service in minimum price is best for them. **What problems is SmarterMail solving and how is that benefiting you?** Smarter Mail is provide me a Mailing services for sending and receiving mail.Interface of smarter mail is so much easy so i am easily operate smartermail. ### 7. Best affordable business Mail Provider **Rating:** 4.0/5.0 stars **Reviewed by:** Arpit J. | Arpit Jain, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2019 **What do you like best about SmarterMail?** SmarterMail is an excellent business email provider with a user-friendly interface. SmarterMail is very affordable for small and medium-sized industries. It is very easy to use for sending and receiving emails, as well as for user management in SmarterMail. **What do you dislike about SmarterMail?** SmarterMail web version is great, but its mobile version does not have a good user interface. **What problems is SmarterMail solving and how is that benefiting you?** SmarterMail provides me with business email services within my budget. Sending and receiving emails is easy with SmarterMail. SmarterMail is so easy to use that our team can easily adopt this tool. ### 8. Affordable Mail Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Sonu s. | Senior Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about SmarterMail?** Smarter Mail is a affordable mail provider for business mail. Smarter Mail is use for mail services with good web interface. Smarter Mail is having so much functionality like User management, Calendar, Task Management, Notes etc. **What do you dislike about SmarterMail?** Mobile interface of Smarter Mail is not provide all functionality like user management, settings, calendar etc... **Recommendations to others considering SmarterMail:** SmarterMail is affordable Professional Mail Provider with so much functionalities. **What problems is SmarterMail solving and how is that benefiting you?** Smarter mail is provide me a send and receive mails, Create Task, Create Notes, Manage Calendar events. ### 9. Works well for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about SmarterMail?** Easy to use for our business application that has multiple users. There is an ease of learning and lots of things you can do with this software. You can even set up a function to see who is emailing what and receiving what which is so helpful when someone has lost an email. Autoresponders are great. Lots of good features. **What do you dislike about SmarterMail?** I haven't found anything that I particularly dislike - the mobile interface is a little clunky but still quite useable. I guess that would be my only real negative. **Recommendations to others considering SmarterMail:** I would recommend giving SmarterMail a try. We have a fairly small business and it works great for us. Not sure how it would work for someone with more employees than we have. But for us, it works great and keeps us organized. **What problems is SmarterMail solving and how is that benefiting you?** This has allowed us to have multi user emailers and keep track of what everyone is doing. ### 10. Extreme Disappointment **Rating:** 0.0/5.0 stars **Reviewed by:** Darian S. | Behavioral Interventionist, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about SmarterMail?** There is very little that I can say that is positive about this mail server. The user interface is atrocious and it is very impractical. **What do you dislike about SmarterMail?** The calendar function of SmarterMail is very low-functioning. The updating speed is slow and the multi-calendar option is less than impressive. You cannot merge two calendars or add them to the "My Calendar." The "My Tasks" page updates with any date or time received in my junk mail which prevents me from seeing clearly any tasks that I have for the day. **Recommendations to others considering SmarterMail:** There are other, more helpful and successful mail servers that a company could rely on that are easier to use. SmarterMail is impractical and the user interface is not just unattractive, but also difficult to navigate. **What problems is SmarterMail solving and how is that benefiting you?** We are using this as a back up email server for our entire office. Each employee has her own account. The only benefit is that it is a cloud server that we can access in case something happens. ## SmarterMail Discussions - [What is SmarterMail used for?](https://www.g2.com/discussions/what-is-smartermail-used-for) - 1 comment - [View SmarterMail pricing details and edition comparison](https://www.g2.com/products/smartermail/reviews/smartermail-review-1940717?section=pricing&secure%5Bexpires_at%5D=2026-07-19+19%3A41%3A35+-0500&secure%5Bsession_id%5D=57040bdf-c196-48e9-8b89-27dd5169b864&secure%5Btoken%5D=a625e51d18c914d6da935e034b02523f4c272e7a74f905ef253fbc716458e233&format=llm_user) ## SmarterMail Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top SmarterMail Alternatives - [Zimbra Collaboration Enterprise Collaboration](https://www.g2.com/products/zimbra-collaboration-enterprise-collaboration/reviews) - 3.6/5.0 (123 reviews) - [MailEnable](https://www.g2.com/products/mailenable/reviews) - 4.3/5.0 (15 reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,424 reviews)