--- title: SmartDraw Reviews meta_title: 'SmartDraw Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 387 reviews by the users' company size, role or industry to find out how SmartDraw works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 387 scale: '5' date_modified: '2026-07-01' parent_category: name: Design url: https://www.g2.com/categories/design --- # SmartDraw Reviews **Vendor:** SmartDraw **Category:** [Diagramming Software](https://www.g2.com/categories/diagramming) **Average Rating:** 4.5/5.0 **Total Reviews:** 387 ## About SmartDraw SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. 1. Easy to Get Expert Results SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. 2. Start with Existing Imagery While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. 3. Industry Standard Content Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. 4. Create Custom Symbol Libraries You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. 5. Data-Enabled Shapes and Drawings With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. 6. A Solution for All Your Diagramming Needs Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. 7. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. 8. Enterprise Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities, police departments, fire departments and government agencies to over 85% of the Fortune 500. ## SmartDraw Pros & Cons **What users like:** - Users appreciate the **ease of use** of SmartDraw, facilitating a smooth and efficient design experience for floor plans. (54 reviews) - Users love the **ease of use** of SmartDraw, creating professional diagrams quickly and efficiently. (25 reviews) - Users love the **extensive templates** in SmartDraw, enabling quick and easy creation of various designs and projects. (19 reviews) - Users value the **ease of use** of SmartDraw, facilitating quick mapping of ideas and processes with great support. (18 reviews) - Users love the **easy creation** of diagrams with SmartDraw, making setup and sharing quick and seamless. (17 reviews) - Users commend SmartDraw's **exceptional customer support** , noting its responsiveness and helpfulness enhancing their overall experience. (15 reviews) - Ease of Learning (15 reviews) - Time-saving (14 reviews) - Easy Setup (12 reviews) - Intuitive (12 reviews) **What users dislike:** - Users find the **learning curve for advanced features** challenging, especially for automation tools and complex functionalities. (10 reviews) - Users find the **limited shapes** in SmartDraw restrict their creativity and slow down their workflow, especially for specific environments. (7 reviews) - Users face **limited features** in SmartDraw, particularly on mobile, restricting their design capabilities and flexibility. (6 reviews) - Users find **missing features** in SmartDraw, noting the need for better templates and improved mobile access. (6 reviews) - Users report frustratingly **slow loading** on mobile devices, impacting accessibility and overall usability of SmartDraw. (6 reviews) - Users report **inaccuracy issues** with dimensions and object placements, leading to frustration and potential errors in design. (5 reviews) - Users report **line issues** , as connections are inconsistent and lines sometimes fail to behave as intended. (5 reviews) - Users find the **steep learning curve** of SmartDraw daunting, especially for advanced features that can be less intuitive. (5 reviews) - Tool Limitations (5 reviews) - Adjustment Difficulties (4 reviews) ## SmartDraw Reviews ### 1. Smart Draw is Fairly Useful **Rating:** 2.5/5.0 stars **Reviewed by:** Parker S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about SmartDraw?** I like that smart draw and very user friendly and that it is not hard to navigate. **What do you dislike about SmartDraw?** I don't like how smart draw doesn't have a dark mode. **What problems is SmartDraw solving and how is that benefiting you?** Smart draw allows our business to collaborate together in a more unique way than just email and text if they choose to. ### 2. The tool is very straight forward for integration and use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about SmartDraw?** out of box drawing solution in a secure manner **What do you dislike about SmartDraw?** Importing custom stencils is not very easy **What problems is SmartDraw solving and how is that benefiting you?** The templates are beneficial. The feature of saving to cloud securely ensure enterprise data is given due protection ### 3. User Friendly Diagramming Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Reagan A. | Medicare sales rep, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about SmartDraw?** This is an extremely user friendly Diagramming tool used by teams in order to process and understand information in the most direct and simplistic manner. The templates they provide even show you how and why one certain diagram may be more beneficial to use than another. **What do you dislike about SmartDraw?** Nothing that I have seen thus far. The monthly premium is very affordable & worth it for all that you get. **What problems is SmartDraw solving and how is that benefiting you?** It helps me with flowcharts, and many different diagrams such as project charts that I can collaborate with my team. It has helped my productivity by 1000%, and my performance has coincided with my productivity as well, super satisfied! ### 4. Great and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Armoney R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about SmartDraw?** Smart draw been very useful with time consuming, im able to get floorplans done very quick and accurate. **What do you dislike about SmartDraw?** I like everything about smartdraw so i have no dislikes **What problems is SmartDraw solving and how is that benefiting you?** Quicker and accurate sketches ### 5. Great diagraming software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about SmartDraw?** SmartDraw has been an essential tool in meeting organization. **What do you dislike about SmartDraw?** There is a learning curve that you must get used to. **What problems is SmartDraw solving and how is that benefiting you?** Overall organization when it comes to visuals for monthly staff meetings. ### 6. Product reasonable, Customer service superb **Rating:** 4.0/5.0 stars **Reviewed by:** John D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about SmartDraw?** Quick, easy to use and easy to export things that can be used by others who don't have the software installed on their own machine. The customer service is top notch, In particular, I would mention Tyler R. who was superb in his assistance. **What do you dislike about SmartDraw?** I don't like that it's moving completely online, which will not be useful for me in any way, but I do like that they still have legacy software available that means I don't lose all previous files. **What problems is SmartDraw solving and how is that benefiting you?** Simple mapping and layout software that allows me to build the things I need to build and to the precision that I need to have to ensure that there are no issues with the events I run. ### 7. Very good floor system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about SmartDraw?** We initially got this as a sample without paying to make a floor plan for our new space in our building. It has helped us so much in moving and making sure all furniture fits in place. **What do you dislike about SmartDraw?** I with the format was better about changing the feet from inches and visa versa because that was the part I was having trouble with. And adding 3D viewing would also be a perk that I would like to have added to smartdraw **What problems is SmartDraw solving and how is that benefiting you?** I dont see anything really being solved because overall its a pretty good website and renovated floor plan. I love how helpful it has been for everything we have needed ### 8. It's a nice and friendly application. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about SmartDraw?** Integration with other cloud applications. **What do you dislike about SmartDraw?** Improve the Live collaboration with other users. **What problems is SmartDraw solving and how is that benefiting you?** We were able to stop using apps that need to be installed locally only. ### 9. Great and smooth. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about SmartDraw?** Simple and easy to use. The cloud storage feature. **What do you dislike about SmartDraw?** Many Diagram options not relevant to my work. **What problems is SmartDraw solving and how is that benefiting you?** Easier to explain workflow and actions to be taken using diagrams ### 10. Convenient and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** John A. | Quality Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2022 **What do you like best about SmartDraw?** Using flowcharts and diagrams in an easy-to-use interface is a huge plus. I'm a light user so I don't go deep into all that the software can do, but it's easy enough to get around without having to learn each tool. **What do you dislike about SmartDraw?** When I'm using lines, I don't see an easy way to find the properties or measurements of the lines. I can see the positions of the points, and I suppose I could do a little math to figure out the measurements, but as I mentioned, I'm a light user and may not know where to look. **What problems is SmartDraw solving and how is that benefiting you?** Office 365 tools for drawing diagrams are difficult to use. SmartDraw makes it much easier to draw diagrams and use flowcharts. ### 11. Easy to use, floor plans look great! **Rating:** 5.0/5.0 stars **Reviewed by:** Kelley E. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about SmartDraw?** It was overall pretty simple to use. I liked that you could make your floor plans simple or very complex. I've finished developing my floor plans. Yeah! **What do you dislike about SmartDraw?** No dislikes, Iiked that it could be as simple or complex as you would like. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw allowed me to have all the clinics I manage floor plans look the same and I was able to designate the square footage for each designated program. ### 12. User friendly and more Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about SmartDraw?** How user-friendly Smart Draw is, and the application has more features than you would think. Check it out for yourself. **What do you dislike about SmartDraw?** To soon to tell. Haven't found anything yet. **What problems is SmartDraw solving and how is that benefiting you?** We will be converting all of our Visio diagrams to Smart Draw. The migration is seamless, and editing and building new network diagrams will be faster and easier using SmartDraw. ### 13. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about SmartDraw?** SmartDraw is great, easy to learn and maneuver. **What do you dislike about SmartDraw?** Multiple users can work on a project at the same time. **What problems is SmartDraw solving and how is that benefiting you?** Reconstruction of Traffic accidents, and is available on the cloud. ### 14. Great Software For Lesson Plans **Rating:** 5.0/5.0 stars **Reviewed by:** Austin W. | HS History/Head Coach, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about SmartDraw?** This program lets me create awesome lesson plans for my students. The mind maps help me organize my lessons in a clean and easy way. I also use it to map out my seating charts. I'm also a volleyball and I can use this help coach my kids. **What do you dislike about SmartDraw?** Sometimes when I make my seating charts I have trouble moving the desks exactly where I need them but this might be user error. **What problems is SmartDraw solving and how is that benefiting you?** Previously I was using blank templates online or creating my own documents to build my lesson plans, but SmartDraw help tremendously. It takes less time, and they look so much better. I've recommended this to many of my teacher friends. ### 15. Easy and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney M. | Associate WIC Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about SmartDraw?** Floor plan drawing, it makes drawing floor plans easy and uniform. So many options were available in the various libraries. **What do you dislike about SmartDraw?** It was overwhelming initially, but the personalized training helped narrow down the many available options and streamlined it for my needs. **What problems is SmartDraw solving and how is that benefiting you?** Floor plans. They will now have a uniform look which is what we were going for when selecting the program. ### 16. SmartDraw Works for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2023 **What do you like best about SmartDraw?** SmartDraw has the tools necessary to do what we require in making site and venue maps - It is intuitive and customer service is always available if we need support **What do you dislike about SmartDraw?** The transition from the Desktop version to the online version has had a few kinks to work out **What problems is SmartDraw solving and how is that benefiting you?** We can take Satellite maps and overlay our event layouts all with scalable symbols ### 17. Intuitive, user-friendly flowchart & diagraming software with A+ customer service. Highly recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about SmartDraw?** Flexibility and breadth of capabilities within the software. Very easy to dive right in and start using. Impressive amounts of templates and designs to choose from provide quick starting points. Whenever there are issues, customer service is readily available to address them. **What do you dislike about SmartDraw?** Due to the number of features and templates, sometimes you can get lost in them or it can be tricky finding what you're looking for, but this is only a minor concern. **What problems is SmartDraw solving and how is that benefiting you?** I wanted a quick visualization tool that didn't require hours of learning to use. It helps with many projects: mindmaps, flowcharts, decision trees, all related to program management within the biotech space. ### 18. Great Diagraming Solution For Cheap **Rating:** 5.0/5.0 stars **Reviewed by:** Kenny B. | Warehouse Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about SmartDraw?** SmartDraw allows me to diagram without needing to be a pro. It is such an intuitive tool, it takes no time to ramp up. This tool saves me so much time and allows me to give access to several of my colleagues. **What do you dislike about SmartDraw?** The only thing I would say I dislike is some of the theme colors. They seem old and out of date, but that's an easy fix by choosing my own colors. Really not much to complain about. **What problems is SmartDraw solving and how is that benefiting you?** This tool saves me time by automatically generating org charts for me. It also allows me to visualize my warehouse so I can easily place units in an organized fashion. ### 19. Great diagraming solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley B. | Kennel tech, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about SmartDraw?** I like how professional my work place diagrams look when made with this software. **What do you dislike about SmartDraw?** Not everyone can simply use smart draw without prior diagraming experience. You need to be a little tech savvy. **What problems is SmartDraw solving and how is that benefiting you?** Smart draw has made it easier to make workplace diagrams which help with the everyday flow of business. ### 20. Great user interface! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria C. | Hospital purchaser, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about SmartDraw?** I just love how friendly the user interface is! **What do you dislike about SmartDraw?** I have noticed that SmartDraw definitely is not a beginner software. The user needs to be at least a little tech savvy to use it. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw has helped me organize hospital finances to where they are much easier to keep track of! ### 21. Extremely User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about SmartDraw?** The simplicity of use and it is very cost-effective for our organization. Abundance of Templates and easy exportation. **What do you dislike about SmartDraw?** Not much there for multi user collaboration. **What problems is SmartDraw solving and how is that benefiting you?** Helping my put together an organization chart which is always growing and changing. allows for simple edits in a matter of minutes. ### 22. Customer Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about SmartDraw?** I absolutely love the many different ways we are able to use SmartDraw, it's highly intuitive and easy to learn yet you can spend forever on it learning more complicated features. **What do you dislike about SmartDraw?** There's not really any bad things that I have to say aside from it sometimes being a little slow. **What problems is SmartDraw solving and how is that benefiting you?** Solving process documention issues and organization ### 23. Responsive and friendly support. Full-featured toolset (with a few quirks) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about SmartDraw?** Enterprise integration (SSO + JIT Provisioning). Full-organization licensing. Once you understand the automation-first design it makes a lot of sense and is easy to use. **What do you dislike about SmartDraw?** In manual mode: moving objects and lines, labelling, and positioning/repositioning items is downright frustrating sometimes, especially if you haven't had any training. The "smart" part doesn't always translate to "intuitive". **What problems is SmartDraw solving and how is that benefiting you?** Full-org licensing - I don't have to manage a limited number of licenses. Enterprise features: SSO (great), JIT Provisioning (huge timesaver). Non-pushy sales (this is what prompted moving away from previous diagramming provider). ### 24. Easy use interface and awesome support team **Rating:** 5.0/5.0 stars **Reviewed by:** Chase M. | Local Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about SmartDraw?** Anthony Ray sold me on this product from day one. He was attentive to my needs in my operation and truly knew the product he was selling. **What do you dislike about SmartDraw?** I have nothing to add at the moment. Customer service throughout the company is excellent. The floor plans fit the needs of space planning for our clients. The sales team knew their stuff and did not miss a beat with their pitch. **What problems is SmartDraw solving and how is that benefiting you?** Presenting floor plans for our clients that are moving is an eye-catcher. This allows us to sell our services such as project management and move coordinating teams. Easy use floor planning software speeds up our quoting and space planning service line. ### 25. Fabulous! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about SmartDraw?** Great for project planning and to see the big picture. Clear and concise, and user friendly. **What do you dislike about SmartDraw?** Symbol library could be improved, search ability needs help **What problems is SmartDraw solving and how is that benefiting you?** We have a lot turnover and updating our org chart helps our constituents understand who does what ### 26. Problem Solver! **Rating:** 4.5/5.0 stars **Reviewed by:** Alyssa S. | Hospital Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about SmartDraw?** I like how professional SmartDraw makes my diagrams look! **What do you dislike about SmartDraw?** I disklike that there is a slight learning curve when new users start to use SmartDraw. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw has helped me make monthly safety meetings a breeze! The diagramming tools make prepping these meetings so easy! ### 27. I am an analyst so Smart Draw has helped tremendously **Rating:** 5.0/5.0 stars **Reviewed by:** Makayla D. | Compensation Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about SmartDraw?** I like how user friendly and operational it is! I use it for business processing for the data of my business and it has always been easy to use and super helpful for me and my team! **What do you dislike about SmartDraw?** Some things I think might be not useful for me but are useful to others so this is a hard question to answer, all the features work great for me but feel like there's more than I need. But that might just be for me! **What problems is SmartDraw solving and how is that benefiting you?** It is helping me solve my businesses process documentation and keeping our data organized for my whole team. It helps us work cohesively and keeps everything in order. ### 28. This has been one of the easiest programs I have ever had the pleasure of learning. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittaney S. | MS, RDN, LD; Associate Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about SmartDraw?** It is not complicated. Everything I need is there. **What do you dislike about SmartDraw?** I have yet to find anything I dislike about the program. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw is helping us redo all of our clinic floor plans. They will now look professional and ultimately help us allocate funds more precisely. ### 29. Great solution for org charts **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha H. | Kennel tech, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2022 **What do you like best about SmartDraw?** I love how well my organizational charts come out when using SmartDraw! **What do you dislike about SmartDraw?** I disklike that it takes time to learn how to properly use the software. **What problems is SmartDraw solving and how is that benefiting you?** The organizational charts I have made have helped increase productivity in my department! ### 30. Quick way to do diagrams, I got switched from LucidCharts. The cloud features are really nice. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about SmartDraw?** Strong cloud feature, I like how quick it is , even on browser. **What do you dislike about SmartDraw?** I cannot select multiple forms while ''boxing'' with the mouse. Useful feature that was in LucidCharts. **What problems is SmartDraw solving and how is that benefiting you?** Clarification of Audio/Video/Light Signal Patch ### 31. Tool of choice for making design diagrams **Rating:** 4.0/5.0 stars **Reviewed by:** N D. | SEM, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about SmartDraw?** Easy to use with intuitive options similar to other popular tools **What do you dislike about SmartDraw?** Nothing specific to mention at this time. After more usage, I might find things I do not like and can update. **What problems is SmartDraw solving and how is that benefiting you?** It helps to make design diagrams and flowcharts which can be easily shared with team for discussion and collaboration. ### 32. Great diagramming software **Rating:** 5.0/5.0 stars **Reviewed by:** Paula R. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2022 **What do you like best about SmartDraw?** I used this to create organization charts for my organization. **What do you dislike about SmartDraw?** It takes some time to learn how to use the software. **What problems is SmartDraw solving and how is that benefiting you?** It creates visuals for presentations and record keeping. ### 33. A modern drawing app that's easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about SmartDraw?** SmartDraw is easy to use, no matter what operating system platform I am on. It allows me to accomplish my objectives without any hassle. **What do you dislike about SmartDraw?** Exporting from SmartDraw has been flakey lately. It does not always like to export to PDF. **What problems is SmartDraw solving and how is that benefiting you?** I just need a simple program to do my I.T. systems diagrams, without having to take a fancy CAD course or invest in a better computer to support an overpriced CAD system. ### 34. Smart Draw was amazing, we have already implemented it. Big shout out to Vanessa for the training! **Rating:** 5.0/5.0 stars **Reviewed by:** Jory S. | IT director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about SmartDraw?** The ease of use and the accuracy. We like being able to use it for floor plans. **What do you dislike about SmartDraw?** There is no app for IOS, other than that we have not come across anything else yet. **What problems is SmartDraw solving and how is that benefiting you?** Floor plans, allocations. ### 35. SmartDraw is a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2022 **What do you like best about SmartDraw?** I love using SmartDraw to help me manage my properties by allowing me to create diagrams for each home, and documenting what stage each home is in. It is so easy to use. **What do you dislike about SmartDraw?** I wish I could use SmartDraw without internet. Sometimes I am in the field and my hotspot is not enough to run the program. **What problems is SmartDraw solving and how is that benefiting you?** It helps me stay organized with my work. I used to have to use 4 programs to keep up with everything, SmartDraw has now made that only 2 programs I have to use now. ### 36. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Kristen S. | Business Solutions Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about SmartDraw?** Easier to use than Visio. Lots of available diagrams/stickers to choose from. **What do you dislike about SmartDraw?** Wish it could integrate with Egnyte so it would be easier for our users to collaborate. **What problems is SmartDraw solving and how is that benefiting you?** It is helping our users create good visuals. ### 37. Love this software! **Rating:** 5.0/5.0 stars **Reviewed by:** faith h. | CSR, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about SmartDraw?** I like that it has a friendly user interface! **What do you dislike about SmartDraw?** I don't like that there is a certain learning curve. **What problems is SmartDraw solving and how is that benefiting you?** The professional organizational charts it creates have helped with things like meeting structure and financial analysis. ### 38. Very complete visual solution **Rating:** 5.0/5.0 stars **Reviewed by:** Walter R. | Owner / Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about SmartDraw?** Complete solution for visual material creation. **What do you dislike about SmartDraw?** Having to invest time on training to use a new software. **What problems is SmartDraw solving and how is that benefiting you?** Resourceful tool to create informationals ### 39. Excellent Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Paula P. | Owner/engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2022 **What do you like best about SmartDraw?** Integration with other software and team collaboration made easy **What do you dislike about SmartDraw?** Training time needed to learn how to use it **What problems is SmartDraw solving and how is that benefiting you?** Network design easily shared with clients ### 40. Fantastic Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about SmartDraw?** I love SmartDraw's simplistic user interface contrasting its extensive features. **What do you dislike about SmartDraw?** I wish SmartDraw had a dark mode. The white background can be a bit too much for my eyes. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw allows our company to collaborate on projects easily. ### 41. Smart Draw for a Learning Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about SmartDraw?** All the options for graphics and charts to express complex relationships, processes etc that is perfect for developing training content or slide deck creation **What do you dislike about SmartDraw?** Would be great to be able to export into other software as editable images to make editing much easier **What problems is SmartDraw solving and how is that benefiting you?** Provides very comprehensive charts/processes, graphics compared to other content development software that describes common processes or business relationships, so it's much more time efficient to develop content that communicates effectively ### 42. Great diagramming solution **Rating:** 4.0/5.0 stars **Reviewed by:** Lori G. | CSR, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about SmartDraw?** How professional my diagrams look when made through Smartdraw **What do you dislike about SmartDraw?** There is a learning curve with the software. Takes a bit to learn **What problems is SmartDraw solving and how is that benefiting you?** Makes meetings easier because it helps planning them out ### 43. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura M. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about SmartDraw?** We used Smartdraw for floorplans as we have numerous offices at the business park. I also created a couple of charts. SmartDraw was straightforward to use and provided excellent results! **What do you dislike about SmartDraw?** I sometimes found drawing to scale difficult, and some of the flow chart designs wouldn't let me alter them in the exact way I wanted to. **What problems is SmartDraw solving and how is that benefiting you?** It helped us design floorplans for our 50 offices. ### 44. BEST and cheapest I've seen!! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven S. | Small Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SmartDraw?** Fast & easy to learn. With my 1st project (when it was free), it was still faster than using Photoshop. **What do you dislike about SmartDraw?** I'm making kitchen layouts, and the cabinet ones don't rescale correctly when using the library. But you can imagine why... you have two rectangles that resize at the same rate. Next time, I'll just use the counters as boxes and probably dismiss placing doors on the drawings. **What problems is SmartDraw solving and how is that benefiting you?** Saves me more time than the yearly cost of its usage. ### 45. Smartdraw User **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2023 **What do you like best about SmartDraw?** Ease of use and the templates. It's perfect to just map out what you need to map out. **What do you dislike about SmartDraw?** I could use more knowledge base on how to use it. **What problems is SmartDraw solving and how is that benefiting you?** It's benefitting working on our processes. ### 46. Seems very user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Alfred C. | WIC Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about SmartDraw?** The program is User-friendly and very precise. **What do you dislike about SmartDraw?** It can be a little confusing until you get the hang of it. **What problems is SmartDraw solving and how is that benefiting you?** It is helping us come up with more professional-looking floor plans. ### 47. Warehouse Layouts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about SmartDraw?** What I like best is the simple to use Formatting tools and real size dimensions, help create a 'To Scale' seamless model. **What do you dislike about SmartDraw?** My largest complaint. Files will not export with large amounts of data. IE; Shapes, Dimensions, ect. This creates a problem for me when creating large jobs. **What problems is SmartDraw solving and how is that benefiting you?** No problems to my knowledge are currently being solved. Please see above complaint in hopes to change that. ### 48. SmartDraw is a great user-friendly tool with amazing customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about SmartDraw?** I like that there are so many options and templates within SmartDraw to meet our needs for various projects and various teams. **What do you dislike about SmartDraw?** Our team has encountered limited downsides to SmartDraw. It can be a lot to take in when first getting started with all the different options and capabilities. However, with our Customer Success Manager's support and training, my team was able to get the hang of Smart Draw. **What problems is SmartDraw solving and how is that benefiting you?** User-friendly workflows that are easily exportable to other systems. ### 49. Smart Draw makes my everyday work life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about SmartDraw?** The best part about smart draw is being able to make different charts for my everyday tasks. Being able to make charts for everything keeps my work in an organized portfolio. **What do you dislike about SmartDraw?** I do not hate any of the parts of SmartDraw. One part that is kind of annoying about smart draw is the compatibility of certain web browsers for the program. I use safari and it is kind of buggy with it. **What problems is SmartDraw solving and how is that benefiting you?** SmartDraw is solving my messy file storage problem. Being able to create spreadsheets and different types of charts allows for my work to be organized and easily sharable. ### 50. Extremely user friendly application. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2022 **What do you like best about SmartDraw?** SmartDraw has many prebuilt templates that make user experiences extremely easy; I have been able to create needed forms on the fly with little effort. **What do you dislike about SmartDraw?** I have not experienced any dislikes to date. **What problems is SmartDraw solving and how is that benefiting you?** I've been able to create orgcharts, workflows, flowcharts and mindmaps with minimal effort using the predesigned templates. ## SmartDraw Discussions - [how do i get started with free version](https://www.g2.com/discussions/26198-how-do-i-get-started-with-free-version) - 1 comment, 2 upvotes - [Are there ways to make customizable ribbons?](https://www.g2.com/discussions/36811-are-there-ways-to-make-customizable-ribbons) - 1 comment, 1 upvote - [I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.](https://www.g2.com/discussions/36605-i-use-this-program-sold-you-program-to-be-able-to-obtain-yet-you-say-you-cant-verify-my-professional-experience-do-not-ask-me-to-do-another-survey) - 1 comment, 1 upvote - [How do I download SmartDraw for free?](https://www.g2.com/discussions/how-do-i-download-smartdraw-for-free) - 1 comment - [How much is SmartDraw for Mac?](https://www.g2.com/discussions/how-much-is-smartdraw-for-mac) - 1 comment - [View SmartDraw pricing details and edition comparison](https://www.g2.com/products/smartdraw/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-02+04%3A34%3A12+-0500&secure%5Bsession_id%5D=fc7e5201-d11c-46dd-bf62-e8ba2374c3dd&secure%5Btoken%5D=2e89164aad224dc2d209f80ee82b6ea8c3692f6d63cd4bbc3329c815ce389d6a&format=llm_user) ## SmartDraw Integrations - [Adobe Export PDF](https://www.g2.com/products/adobe-export-pdf/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Google Cloud Assured Workloads](https://www.g2.com/products/google-cloud-assured-workloads/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Visio](https://www.g2.com/products/visio/reviews) ## SmartDraw Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Logistics** - Integration - Export - Upload **Collaboration** - Integrated Communications - Native Communications - Board Overview - Screen Sharing **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Editing & Design** - Drag-and-Drop - Update - Customize - Details - Restructure **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Hardware** - Required Hardware - Bring Your Own Device **Agentic AI - Org Chart** - Cross-system Integration - Proactive Assistance **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability ** Security** - Permissions - Single Sign-On (SSO) **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction ## Top SmartDraw Alternatives - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,621 reviews) - [Visio](https://www.g2.com/products/visio/reviews) - 4.2/5.0 (676 reviews) - [Creately](https://www.g2.com/products/creately/reviews) - 4.4/5.0 (1,378 reviews)