Small Improvements is an incredibly user-friendly site that makes it easy to capture the “why” behind our success. I especially appreciate how the seamless Praise feature ensures that no great client moment goes unnoticed, and how it flows naturally into our daily workflow in Slack. I also value the AI features that have been rolled out—they help turn good feedback into great feedback, and then allow employees to translate that feedback into strong objectives and goals. Review collected by and hosted on G2.com.

I don’t have many things I dislike about SI. Looking ahead, it would be helpful to add reporting capabilities for our managers, as well as for admins. Review collected by and hosted on G2.com.