G2

Emily N.

People Operations Manager

Small-Business (50 or fewer emp.)

8/21/2025

"Helpful, Organized, Automatic"

5/5

What do you like best about Small Improvements?

I like how intuitive and user-friendly Small Improvements is, making it easy for staff to give and receive feedback without a complicated process. I appreciate the flexibility of the platform—it allows us to customize feedback and performance reviews to meet our team’s needs. I like that it fosters ongoing feedback and reflection rather than limiting feedback to just formal review cycles. Customer support has been incredible. Alec has been there with us every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Small Improvements?

I dislike how the Pulse surveys are a bit difficult to navigate when concerning start and end time. I wish things were clearer on the dashboard of it will be sent out on this date and they have until this date to complete it without going back in and doing a lot of editing. Review collected by and hosted on G2.com.

What problems is Small Improvements solving and how is that benefiting you?

Small Improvements is helping us create a consistent and structured way to give feedback, which ensures important conversations don’t get lost or delayed. This makes performance management more transparent and fair. It solves the challenge of keeping feedback ongoing throughout the year instead of only during annual reviews. That benefits us by making feedback more timely, actionable, and meaningful. Review collected by and hosted on G2.com.