Ran a company town hall with an anonymous Q&A open to a few hundred people, and somebody submitted something pretty personal and out of line aimed at a specific exec. Because moderation was turned on, I saw it in the queue before it ever showed up publicly and just didn't approve it. Nobody in that room ever knew it existed. Everything else that came through got approved in seconds since most questions were completely normal, it wasn't like every single one needed scrutiny. Review collected by and hosted on G2.com.

Moderating live while also half paying attention to the actual event is a lot for one person, I missed approving a couple of genuinely good questions late because I was juggling both at once. Review collected by and hosted on G2.com.