Slack Reviews & Product Details

I have been using Slack at my workplace for over two years now, and it has proven to be extremely helpful for all official communication within the organization. Previously, we relied on WhatsApp and email for communication, but WhatsApp did not feel very formal. Since adopting Slack, our communication has become much more organized, and it is easy to find and connect with colleagues through the app. The feature I find most useful is the Huddle option, which allows for instant connection with any coworker and enables teams to quickly gather for meetings or brief conversations. Additionally, features like the Recap option, which summarizes the day's important topics, have also been quite beneficial. Review collected by and hosted on G2.com.

The most annoying thing in slack for me personally is the profile picture option which is not user friendly to edit. The image is not fitting properly in the edit box and it's cropped. I had to try other options to make the picture fit in the box. Review collected by and hosted on G2.com.

I use Slack for communicating with my colleagues through chats and calls. It's really easy to navigate, and I find the calls seamless. The user interface and user experience are great; it's easy on the eyes. I appreciate that files are located under a single tab, and the ability to search text under specific channels is a big plus. Slack also supports a good number of external plugins, like Outlook, which pings and reminds me of any upcoming meetings. The user experience feels very smooth, and it's easy to navigate, search, and access messages through the applications. Review collected by and hosted on G2.com.

I sometimes don’t get notifications even though not on mute. They also sometimes get delayed, although very rarely. Occasional connection issues. Review collected by and hosted on G2.com.

I love using Slack because it integrates such an inviting platform for companies to communicate with their employees! I work for a large company and there are people working in a lot of different states. Slack gives the company I work for so much ability to be able to work and interact with everyone at once. Its incredible! Review collected by and hosted on G2.com.

I don't like how you cant turn on individual notifications for specific people on slack channels. We have a company wide channel with 2,000 people and it can be very annoying receiving every notification and not just the important one from the bosses. Would love that feature to be added in so I can highlight and be notified on things that matter the most! Review collected by and hosted on G2.com.

I like how Slack keeps all team communication organized in one place. Channels make it easy to find discussions, and quick huddles reduce unnecessary meetings. Saved messages help me keep track of important info without effort. I mostly use channels and group chats to keep conversations organized and transparent. Quick huddles are great for fast discussions. Creating channels, adding team members, and getting started did not take much time, and most of the team picked it up quickly without much training. Review collected by and hosted on G2.com.

Sometimes notifications can feel overwhelming, especially across multiple channels. Searching works well most of the time, but finding older messages can still be a bit tricky. The mobile app can feel heavy when integrations are enabled. Review collected by and hosted on G2.com.

Slack helps our fully-remote team communicate across daily 3 time zones without missing a beat. We can have a dozen different conversations on different topics and (usually) keep up with them all across the Slack platform. There are options for direct messages and for team conversations. It integrates with Google Drive to show previews right in the channel. It helps us link to our larger organization as well. It's all searchable, so if we can't remember where something is, it's not too hard to find. We use it constantly and it's the backbone of our project. I've never had a problem requiring help from Customer Support; it's easy to use. Review collected by and hosted on G2.com.

We rely on it so much that sometimes it gets a little unwieldy. A team member who happens to miss a conversation logs on later only to find 145 replies and nobody wants to read that thread. Review collected by and hosted on G2.com.

At Credit Saison, Slack has become the backbone of day-to-day collaboration across product, engineering, operations, data, and business teams. What stands out most is how Slack reduces dependency on emails and enables fast, contextual communication through channels. The ability to integrate tools like Jira, Datadog, GitHub, and internal systems allows teams to stay aligned on incidents, releases, and operational updates in real time. Threaded conversations and channel-based discussions significantly improve clarity and reduce noise. Review collected by and hosted on G2.com.

As usage scales, notification overload can become a challenge if channels are not well governed. Without clear channel ownership and etiquette, important updates can get buried. Additionally, Slack search, while powerful, can sometimes feel less intuitive when retrieving very old conversations or compliance-related discussions in a regulated setup. Review collected by and hosted on G2.com.

Slack makes team communication fast, organized, and easy to follow. Channels help keep conversations focused by topic or project, reducing email clutter and making information easy to find later. I especially like the integrations with tools like Notion, Google Drive, and calendars, which keep updates and work context in one place. Review collected by and hosted on G2.com.

It becomes distracting if notifications aren’t carefully managed, especially in larger teams with many active channels. Important messages can sometimes get lost in busy conversations. The free plan has limitations on message history and features, and over time the number of channels can feel cluttered without strong usage guidelines. Review collected by and hosted on G2.com.

This platform brings all communication and collaboration together in a single location, which I find very convenient. I appreciate how easy it is to implement and how smoothly it integrates with tools such as Google Drive, Zoom, and Trello, helping to maintain an efficient and uninterrupted workflow. The customer support is also very responsive, quickly addressing any issues that arise. Overall, it is user-friendly and well-suited for frequent daily use. Review collected by and hosted on G2.com.

At times, it can feel overwhelming when there are too many channels or notifications. I would appreciate more streamlined options for managing notifications, as well as having access to additional features without needing to upgrade. Review collected by and hosted on G2.com.

I like Slack because it drives real time cross team coordination and faster decisions, keeping work visible in channels where we already collaborate. I use it to run discovery threads, share config files, and get quick feedback from partners in DS and IDM without meetings. Its integrations bring signals to me, like Qualtrics updates in channel and orchestration alerts tied to Sidekick workflows, so I do not have to chase status across tools. It is also a first class interface for tools like MOOSE, letting me share sessions and collect feedback directly in chat to reduce context switching. Onboarding and identity are simple, so getting set up or sharing my member ID for access is quick when teammates need to add me to apps or channels. Review collected by and hosted on G2.com.

Here is what I dislike about Slack in my day to day work. It makes it easy for work to fragment across DMs and channels, so decisions and context get buried and search often does not surface the one message I need. Channel sprawl and notification noise make it hard to keep up without muting something important. Threads are inconsistent and easy to break, which scatters conversations and leaves me reconstructing context later. Files shared in chat drift into multiple versions and are hard to rediscover, so I still need a separate source of truth in Confluence or Jira. Integrations are valuable, but they can create alert fatigue and make it harder to distinguish signal from noise. Access and app management can also be clunky at times, like when I need to pass around member IDs or wait on approvals to add bots. In short, Slack is great for speed, but it is not great for permanence, structure, or findability. Review collected by and hosted on G2.com.

It's user-friendly and makes it much easier to connect with colleagues and others. Slack also offers privacy features such as direct messages and personal groups, which I find very useful. The preferences and themes are excellent, allowing you to customize the app's color and appearance to your liking. The huddle feature is also impressive, and the module runs very smoothly. Overall experience is so good . Review collected by and hosted on G2.com.

The app occasionally has issues tracking notifications, and the settings could use a bit more improvement. Review collected by and hosted on G2.com.