G2

Ash K.

Mid-Market (51-1000 emp.)

7/17/2026

"Hands-On, Responsive Support with Fast Fixes and Proactive Communication"

5/5

What do you like best about Skydog Ops?

Brad Connell, who leads our build, has been excellent to work with. He’s hands-on and highly responsive, quickly digging into issues such as FAST timeouts, brand-mismatch errors, and email-formatting bugs, then rolling out fixes or temporary mitigations. For example, he gave reps a way to review FAST output before sending while longer-term solutions were still in progress. He’s also proactive in how he communicates, keeping the cross-functional team aligned on root causes and next steps. On top of that, he’s been a strong partner in training our reps and iterating on prompt quality based on real UAT feedback. Review collected by and hosted on G2.com.

What do you dislike about Skydog Ops?

Nothing! They’ve been wonderful partners to work with, and the overall experience has been great. Review collected by and hosted on G2.com.

Recommendations to others considering Skydog Ops:

Get clear on your underlying data quality (in our case, Salesforce account/contact hygiene) before kicking off, a lot of the early hiccups traced back to that rather than the agent itself. Lean on Skydog's team early for guardrail and fallback design, and expect a genuine iterative partnership rather than a one-and-done build. Review collected by and hosted on G2.com.

What problems is Skydog Ops solving and how is that benefiting you?

Skydog built our custom Agentforce BDR agent in Salesforce, integrating it with our internal FAST data platform to generate personalized outbound prospecting emails at scale. This automated a workflow that previously required our sales reps to do manual research and draft emails themselves, freeing them up to focus on live conversations rather than prospecting busywork. Skydog also added guardrails and fallback logic to prevent low-confidence or inaccurate data from being sent out in emails. Review collected by and hosted on G2.com.