![Megan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan F.") MF Megan F. Mid-Market (51-1000 emp.) 8/18/2020 More Options - - [Respond as Skilljar by Gainsight](https://www.g2.com/survey_responses/skilljar-by-gainsight-review-4347972/official_response/new) "It is OK" 2.5/5 What do you like best about Skilljar by Gainsight? I like the ability to easily add content to the system, create different catalogue pages for like content, and easily change module and course content without having to re-version the entire course. The ability to create groups and edit course permissions so that we can create custom courseware for our customers has come in useful. The CSM team is very helpful and attentive and I appreciate that about SkillJar. They also host weekly webinars that I find useful because they allow me to learn about best practices. Review collected by and hosted on G2.com. What do you dislike about Skilljar by Gainsight? The UI of the system is not great. If you know how to code then this is an awesome platform as you can basically turn it into whatever you like. If you do not have that background the platform is very limited and clunky. It would be nice if the CSM team could create or provide basic pieces of code so that customers can make their environment look the way SkillJar academy does / how the product is advertised. The admin UI is not intuitive and it takes several clicks to access content and materials. I have had to do quick screen shares for my co-workers in order to direct them to content that should be easily accessible. (Catalog pages, themes, user course completions etc.) It would be great if you had some kind of in-app cues that help admins navigate the backend the first few times they access the tool. The reporting feature is extremely limited and makes it difficult to create reports and access data in a timely fashion. Review collected by and hosted on G2.com. What problems is Skilljar by Gainsight solving and how is that benefiting you? Providing recorded content to our community so that they can learn about our product at the most convenient time for them. We have seen users accessing and completing content prior to requesting in-person meetings. We realize the benefit of the LMS system and think that Skilljar could help us significantly, however, the time and resources required to make the system work for us is an ongoing challenge. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 384 reviewers think of Skilljar by Gainsight 9.1 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/skilljar-by-gainsight/reviews)