G2

Thomas (TC) R.

Director, Analytics

Mid-Market (51-1000 emp.)

4/3/2020

"Great product, even better company and support"

4.5/5

What do you like best about Skilljar by Gainsight?

Overall Northpass has been a great system that has been the perfect LMS to host our Online Education solutions for clients. As an agency, it is incredibly easy to manage lots of clients at once in the platform, while also ensuring there is no cross-over between clients. Additionally, the team at Northpass is INCREDIBLE to work for. I manage 20+ technology partnerships (vendors) for my company and the Northpass team is one of my favorites (if not the favorite) to work with. Prompt, useful, actionable answers to our challenges can be hard to come by when dealing with a vendor, but not with Northpass! Review collected by and hosted on G2.com.

What do you dislike about Skilljar by Gainsight?

The only challenge we initially had with Northpass was around question-level reporting for quizzes in SCORM files. Luckily, the Northpass team was able to help us find a number of solutions to this issue, including prioritizing the creation of new in-platform question types, which provide the detailed analytics our clients are looking for. These new question types are almost live in the platform and I know they'll be rolling out many others in the coming quarters. Review collected by and hosted on G2.com.

Recommendations to others considering Skilljar by Gainsight:

You won't find another LMS partner that is headed in the right direction and as supportive as Northpass. Though they are newer to the scene than some of the legacy LMS platforms, I'd strongly encourage anyone doing LMS research to check out Northpass. Their team provides incredible support, so you know you're getting a real partner and not just another SaaS vendor. Additionally, we found the pricing to be much more reasonable than some of the existing legacy titans in the space. Review collected by and hosted on G2.com.

What problems is Skilljar by Gainsight solving and how is that benefiting you?

We have a robust offering of Online Learning Solutions for clients, including course design/creation, content creation (to populate courses) and LMS creation/maintenance. Northpass has made the LMS/hosting component of our Online Learning incredibly easy and is the perfect platform to capitalize on all of the awesome courses/content we are creating. Review collected by and hosted on G2.com.