Curtis L.
CL
Training Program Manager
Mid-Market (51-1000 emp.)
"Customer Education Made Easy with SSO, Learning Paths, and the Skilljar MCP Connector"
4.5/5
What do you like best about Skilljar by Gainsight?

Skilljar is built for customer education, and it shows. We launched our Academy on it in 2026 to train customers on our supply chain platform, and it had what we needed: SSO from our app, learning paths, certificates, quizzes with bulk upload, and groups with course visibility set per group. That last one lets a single customer have its own homepage and catalog inside the same Academy.

What sets it apart for us is the Skilljar MCP connector. We build courses using AI workflows with Claude, and the MCP connects them to Skilljar. One prompt can update content and enrollments across dozens of courses and hundreds of users in a few minutes. Because we can also pull the data out, we build custom reports and dashboards for each audience. That’s how a small team keeps training up to date with a product that changes quickly. Review collected by and hosted on G2.com.

What do you dislike about Skilljar by Gainsight?

There are some limitations to student data and groups that could be improved. Native reporting is fairly limited, though we tend to extract to other systems anyway. Review collected by and hosted on G2.com.

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4.6 out of 5 · Verified reviews from real users

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