Skedulos auto optimisation tool and simple UI makes it easy for anyone to schedule jobs and use the back end logic of engineering location, skill tags, availability and travel without the need of manual inputs everywhere.

I can also say that the Skedulo team are very open to ideas, suggestions and improvements and the turn around in there implementation cycles based on feedback is very quick!

The new UI with speedy refreshes with changes has been a great addition to see also to be more live and in time.

The support we get given is second to none in terms of response, resolution and outcomes.

Integration wise, the developer portal from Skedulo is extremely informative for every table and column name. We utilise Power Automate with basic HTTP/REST requests and can easily transfer data in and out.

With this, we've also been able to utilise Skedulo endpoints/API's and bring data into our own data warehouse for further insights and embedded them in our company Power Bi reports. Review collected by and hosted on G2.com.

Not a dislike but more a product suggestion given, that I would likely have expected to be a more out the box feature. The ability for the customer to select a date and time themselves or reschedule their own appointment, using the logic/optimisation. In a time of self-serve, these features would richly enhance the user and customer experience.

I've already suggested a licence pricing model as well. We have third party resources that use our services and they pay the same as our engineers. I think a tiered price model through, contractors, engineers, schedulers, admins/manager etc would be beneficial. Review collected by and hosted on G2.com.