I've tried a few different social media scheduling companies and I really like the different features that Sked Social offers - especially posting stories and multi-image posts to Instagram (most other companies won't post those directly - they'll send you a notification to do so yourself. Not Sked Social!). I also appreciate that they will schedule posts the same day and that I can post immediately and directly from their website. I use this program a few times throughout the month and it's been very helpful in growing our department's social media presence. I just recently trained my coworker on how to use the website and it took less than 10 minutes - it's very easy to use! I've never had to reach out to customer support so I can't speak to that, but I think the fact that I've never had to reach out speaks for itself. I've used them for 2 years now and plan to continue using them for many more years to come! Review collected by and hosted on G2.com.

One issue I've found - and this happens very infrequently - is that sometimes, posts won't go out at the scheduled times. From what I understand, this company utilizes real people who post your content in real time. If you're trying to schedule a post for a busier time, it can take them a while to get the content on your account as they're trying to do so for all their users. Most of our posts aren't time sensitive; if they are, I'll try to accommodate this lag by scheduling "out of office" posts or the like for earlier than I need. This has only happened a handful of times, but another issue is "failure to post" of some content. I'm not sure why this happens, but I can typically go in and manually post my content if this ever occurs. If you manually post content that fails or doesn't go out when you need it to, just make sure to delete the content from Sked Social. We've had a few posts get posted to our accounts twice. Overall, I'm very happy with them - just a few things to consider! Review collected by and hosted on G2.com.