G2

Verified User in Restaurants

Small-Business (50 or fewer emp.)

6/23/2020

"The only game in town"

4.5/5

What do you like best about SinglePlatform?

Update the menu in one place online, and it gets updated on several major platforms. Review collected by and hosted on G2.com.

What do you dislike about SinglePlatform?

Very low customization, configuration. You get what you get, and you'll like it.

Uploading a document to the customer service team to update your menu for you gets (1) slow (2) amazingly inaccurate/unintended (3) sometimes no results.

This is why I now manually update everything, especially if it's not last minute — I don't trust the team to accurately copy/paste my content into the system correctly. Review collected by and hosted on G2.com.

Recommendations to others considering SinglePlatform:

SinglePlatform is the only game in town when it comes to a single source of truth for your menus across the wide and varied landscape of the internet. Customization is VERY low — and customer service isn't peak. But it does do the job it claims to do. Review collected by and hosted on G2.com.

What problems is SinglePlatform solving and how is that benefiting you?

Prior to using SinglePlatform, we had to manually enter the SAME MENUS over and over into platforms that make you manually enter each item separately. Version tracking was a huge problem, typos too. Review collected by and hosted on G2.com.