
The system can cope with both projects and maintenance jobs, which suits our B2B set up. Our engineers are familiar with the system and give positive report on the functions. We have the integration with Xero accounts which could work better but functions. We have used Simpro for 9 years now and haven't invested any time into improvements until recently. We upgraded to lightning to lock in the price structure for 3 years, the price was an improvement over the 36 month plan. This along side demonstrations, onboarding for the new ai functions and a days training offered we are continuing our investment of ERP into Simpro. Review collected by and hosted on G2.com.
Some of the form functions don't work as we'd like. The set up can be complicated. I wasn't around when we set it up and I don't know what training was provided but staff have been using it at an absolute basic input level, delving now into the system further I'm finding it quite complicated for our needs and will need assistance from Simpro professionals to get it to the desired levels we would like to achieve which whilst ok, a system that is intuitive is more preferable. Review collected by and hosted on G2.com.