G2

John S.

Copy Editor

Writing and Editing

Mid-Market (51-1000 emp.)

7/18/2023

""Simplr" Over Other Customer Service Platforms"

5/5

What do you like best about Simplr?

Simplr is an organization that helps online businesses with their customer service. It offers smart AI and people to answer questions anytime plus it also helps online businesses make more money by turning more visitors into buyers and keeping them happy. Review collected by and hosted on G2.com.

What do you dislike about Simplr?

The pricing is high as compared to other platforms and sometimes we do face technical problems with Simplr. I believe there is room for improvement. Review collected by and hosted on G2.com.

Recommendations to others considering Simplr:

We would advise to do your own research accordingly. There are many other companies that have similar or different features, prices, and quality. Ultimately, the decision to use Simplr depends on your own needs, preferences, and budget. Review collected by and hosted on G2.com.

What problems is Simplr solving and how is that benefiting you?

Simplr helps us solve customer service for our online business because it uses ChatGPT, which is smart AI that can talk like a human and can handle different kinds of customer questions. It also uses cognitive paths, which keeps ChatGPT on track and refuses to say irrelevant content. Review collected by and hosted on G2.com.