What I liked the most so far was the interaction with the Simplesat team; they were very resolute in addressing my needs. I think the internal dashboards are quite cool and seem like they will be very useful. Additionally, the support part is easy and the product's usability is very intuitive. The ease of use greatly facilitated the migration process from Delighted to Simplesat, allowing me to perform many tasks on my own, without needing support help. The initial setup process was very easy, without any difficulty. Review collected by and hosted on G2.com.

I think the information sent in the Daily Digest is not sufficient. They could have more details regarding the number of detractors, promoters, and neutrals. Another thing is our need to, when finishing a positive evaluation, present a link for the customer to review us on Amazon or other platforms. To do this, I need to know where my product was purchased, but Simplesat currently cannot handle this information. Review collected by and hosted on G2.com.