The integration with BC is highly intuitive compared to Agriware and feels much more common-sense based. I especially like the new breakout price lists and discount lists, which make our yearly pricing uploads and reviews quicker and more thorough. The integration capability with BarTender has also given us more options for labeling and shipping, and it has increased our ship times by 20%. The ongoing support and interaction with our support staff / customer liaison is the biggest positive note that the company as a whole has continuously mentioned in comments. Review collected by and hosted on G2.com.

The lack of a fully functioning production plan has prevented us from truly maximizing our inventory and from maintaining an up-to-date inventory valuation. Grow orders have also had major issues because the onboarding integration didn’t merge our existing data into the new system correctly. Since we weren’t able to review and refine the data beforehand, it resulted in inaccurate grow orders that we’re now having to address in real time. We also haven’t had the opportunity to work with AI, mainly due to cost constraints associated with using AI agents. Review collected by and hosted on G2.com.