Tagging coverage instead of writing full reports makes the job about ten times quicker. Our previous software felt slow, outdated, and hard to customise, whereas Signal AI is the complete opposite. The UI/UX is intuitive and fairly straightforward to get to grips with. The onboarding and support team are always on hand and reply to any queries quickly and efficiently. Review collected by and hosted on G2.com.

Because we use it as part of an EMEA-wide team, there's a lot on there that isn't relevant to us specifically, but our landing page is very busy. When adding custom content, the sentiment and mention position is hidden in a settings menu rather than in a prompted field so it's easy to miss. Review collected by and hosted on G2.com.