G2

Sam C.

Marketing Manager

Small-Business (50 or fewer emp.)

6/17/2021

"Strong Program With Great Support"

5/5

What do you like best about SIDEXIS 4?

Using Sidexis 4 is a necessary practice in our office. The great thing about it is even the most non-computer savvy people can use it. We have employees with 0-100% knowledge of computers. The program is so easy that even those who have 0% can figure it out after being shown just one time. It's strong, its reliable, and it's very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SIDEXIS 4?

There isn't much that I dislike about the program. When I start to get mad at it, I get on the phone with Tech support, and they log in and fix whatever issue I can't fix myself. Because the only time that I have an issue is when it's usually something with the x-ray unit not wanting to talk to Sidexis. I'm happy that I can't give you more to this question. Review collected by and hosted on G2.com.

Recommendations to others considering SIDEXIS 4:

The best thing I can tell you is to use it! We are a Patterson office so the way it integrates with our technology is phenomenal. If you are someone like me and hate waiting for tech support or your IT guy to come out and fix it, then this is the program you want. Because with any issue that comes up it's a quick phone call with someone remoting in and fixing my issues. So to me that is worth more than anything! Review collected by and hosted on G2.com.

What problems is SIDEXIS 4 solving and how is that benefiting you?

The ability to look at our 3D x-rays in a way we never thought we could when we started the practice 11 years ago. The fact that we can capture a cone beam and then see EVERYTHING and more than what a standard Panorex can do. To be able and manipulate the angles makes diagnosing and treatment planning much more accessible and easier at a higher level for our patients, and that's something that we never thought we'd be able to do when we first opened. Review collected by and hosted on G2.com.