TA
Tracey A.
Director
Retail
Small-Business (50 or fewer emp.)
"Shopify Chat Helps Us Answer Questions Fast and Convert More Customers."
What do you like best about Shopify Inbox?
I make custom made products so being able to quickly answer a potential customers questions quickly using shopify chat has massively improved our conversion rate. I can quickly answer using the app on my phone which is handy when Im working in my studio. Review collected by and hosted on G2.com.
What do you dislike about Shopify Inbox?
I wish that the chat conversation could be attached to a customer order notes when the chat converts into an order. Review collected by and hosted on G2.com.