Sebastian R.
SR
Head of Development/IT-Infrastructure
Automotive
Mid-Market (51-1000 emp.)
"Reliable long-term mobile commerce partner with strong technical depth."
4.5/5
What do you like best about Shopgate?

What I like best is the combination of strong technical competence and long-term reliability. Their team understands real-world commerce stacks and mobile app constraints, so discussions happen on eye level and quickly turn into actionable solutions. Over many years the platform and collaboration have been stable, with predictable releases and very few production surprises. On top of that, support feels like true ownership: fast responses, continuity in contacts, and a pragmatic “let’s fix it” mindset. Review collected by and hosted on G2.com.

What do you dislike about Shopgate?

The main downside for us was that some platform capabilities and features weren’t communicated clearly enough early on. We only realized later how customizable the software is and how much we could build ourselves on top of it, which meant we discovered certain potentials later than necessary. A more structured and proactive communication of available features and extensibility options would have helped us leverage the platform even faster. Review collected by and hosted on G2.com.

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