G2

Jennifer S.

Owner

Small-Business (50 or fewer emp.)

1/29/2018

"Easy to use and good analytics"

4/5

What do you like best about ShipStation?

There are lots of things I like about Shipstation. The most important one is that it waives the Stamps.com monthly fee. If you're already using Stamps.com, this is a no-brainer. Also, you get good live chat support, and we find that we get better analytics w/Shipstation than our website (via Squarespace) provided on units sold Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

We can only have one person logged into Shipstation at a time. If there's a way to create multilple users, then it's not easily found. Review collected by and hosted on G2.com.

What problems is ShipStation solving and how is that benefiting you?

We're using Shipstation for now as a way to track inventory and also for analytics. For example, Squarespace won't tell you in its analytics the number of units sold of underperforming SKUs - it lumps them into an "Others" category. So, Shipstation is our go-to now for this. Also, we love that Shipstation has great search functions and integrates seamlessly with Squarespace so we can easily access customer info. Review collected by and hosted on G2.com.