ShiftCare has been great for keeping the client documents secure and easy to access for clients and staff. Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers. ShiftCare linking to Xero has been great for streamlining invoicing, which has saved plenty of admin time. I have not had any issues using the app yet after over 12 months. I am confident that if there were any issues with the app or any of the software that it would be solved quickly. The customer service has been very responsive, efficient and the staff have been friendly, helpful and their service has been above and beyond. Review collected by and hosted on G2.com.
The software has not always been easy to understand how to use. However, there are a lot of resources on the ShiftCare website and YouTube to help with understanding the function of the software. Customer service has also been very helpful. Review collected by and hosted on G2.com.
Thanks for the kind words Scott! We're thrilled ShiftCare's made scheduling, invoicing, and document access easier for you, and that support has been there when needed. We know some parts can take time to learn, so it's great to hear our resources helped. Appreciate you being with us!