Shield Screening Reviews & Product Details

- Portal was very easy to use and implement

- Fast turnaround

- Able to remind individuals about the background checks Review collected by and hosted on G2.com.

While they mention the prices do not include court access fees, the sales representative was not honest about the amount (e.g. ranging up to $100), or the frequency of the court fees. When there was universal court access fee on the package, he did not disclose it knowing it would be out of our budget. User beware. Review collected by and hosted on G2.com.

The setup process is easy and the customer service is super helpful. The site is fairly user friendly. We utilize this service for both background checks and drug testing and have been happy with the service overall. Review collected by and hosted on G2.com.

Some of the interface can be a little clunky, and some of the way it's designed isn't super user friendly. Also, when asking for a full export of our data for one of our locations that was closing and we wanted it for records, it's taken a very long time to receive. It seems they don't have a batch download system or server to easily pull a large amount of data at once. It seems it's manual for their team. Review collected by and hosted on G2.com.

Ease of entry into the system, the ability to upload data via customer service for mass backgrounds, quick turnaround for most services. Review collected by and hosted on G2.com.

Having multiple screens to enter; I would prefer one screen instead of clicking foward. Review collected by and hosted on G2.com.