G2

Jason E.

President

Small-Business (50 or fewer emp.)

8/29/2026

"Streamlined Email Security and Productivity"

5/5

What do you like best about Shield?

I love the tight integration with Microsoft 365, which makes managing and supporting our clients so much easier. Users don't have to change how they interact with their emails unless they want to, thanks to Shield's adaptive trust network. The heads-up display is super helpful because it lets users know what emails are safe right from their browser. For us as an MSP, deploying Shield is a breeze with the step-by-step wizard, and I have complete visibility into each step, ensuring I won't disrupt a client's email flow. 95% of our clients are on Microsoft 365, so having Shield integrate directly is a huge win. The deployment wizard walks us through the setup without needing an MX record change, which is incredibly easy and efficient. Review collected by and hosted on G2.com.

What do you dislike about Shield?

Not something I dislike - just a byproduct of rapid development and feature cycles...things are changing (always for the better). It just means that we have to update our client documentation and training. I love the rapid release cycles. Review collected by and hosted on G2.com.

What problems is Shield solving and how is that benefiting you?

I use Shield to tackle spam and phishing emails, which Microsoft's policies can’t handle well. It boosts email productivity and keeps interruptions down. We benefit from Shield's integration with Microsoft 365, streamlining user management and allowing secure email interactions without disrupting flow. Review collected by and hosted on G2.com.