AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great ticketing/help desk software"
What do you like best about SherpaDesk for G Suite?
Interface makes it easy to find and close tickets. The parsing feature is great too. Review collected by and hosted on G2.com.
What do you dislike about SherpaDesk for G Suite?
The Assets/Inventory portion. The search feature for our Assets is not very sophisticated. I would like to be able to save searches as well. Also, the prioritization for tickets should have a color coding option. Review collected by and hosted on G2.com.