SharedConX operates with full transparency for end users and autonomously manages the attachment and removal of shared mailboxes in scenarios where full permissions are not available. By automating these processes, SharedConX greatly reduces the need for manual Service Desk intervention. In addition, the comprehensive logging makes it easy to compare automated actions with the interactions that were previously handled manually, providing a solid basis for estimating effort savings and demonstrating the solution’s return on investment. Review collected by and hosted on G2.com.

At this stage, no further action is required; the solution is functioning as designed and delivering the expected outcomes. Review collected by and hosted on G2.com.