---
title: Sezzle Reviews
meta_title: 'Sezzle Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 122 reviews by the users' company size, role or industry
  to find out how Sezzle works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 122
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Payment
  url: https://www.g2.com/categories/payment
---

# Sezzle Reviews
**Vendor:** Sezzle  
**Category:** [Installment Payment and Buy Now Pay Later (BNPL) Software](https://www.g2.com/categories/installment-payment-and-buy-now-pay-later-bnpl)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 122
## About Sezzle
Based in Minneapolis, Minnesota, Sezzle is a public-benefit corporation on a mission to financially empower the next generation. Sezzle’s #1-shopper-rated Buy Now, Pay Later product enables millions of shoppers across the United States and Canada to take control of their spending, be more responsible, and gain access to financial freedom. Serving more than 40,000 online merchants and over 3MM shoppers, Sezzle allows shoppers to make their purchase today with 4 payments over the following 6 weeks, interest-free! Sezzle also offers customers the option to reschedule their payment once for free, and the max fee for late payment is $10. Sezzle is the financially responsible solution to buy now, pay later. What&#39;s in it for merchants? Increased conversions, AOV, and shopper frequency. The best part? Sezzle takes on all the risk of fraud, chargebacks, and repayment. It&#39;s a win, win, WIN.



## Sezzle Pros & Cons
**What users like:**

- Users find Sezzle&#39;s **ease of use** remarkable, especially appreciating the seamless integration with Shopify for e-commerce. (1 reviews)
- Users find the **easy integrations** with Sezzle beneficial for enhancing their e-commerce platforms like Shopify. (1 reviews)
- Users find the **easy Shopify integration** with Sezzle highly beneficial for their e-commerce businesses and customer requests. (1 reviews)
- Users value the **buy now, pay later** option from Sezzle, making purchases easier for price-conscious buyers. (1 reviews)

**What users dislike:**

- Users are concerned about the **high fees** Sezzle charges, impacting their overall savings and purchase decisions. (1 reviews)

## Sezzle Reviews
  ### 1. Wide Range of Options and Effortless to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela P. | Staffing Specialist - Remote Recruiter, Staffing and Recruiting, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Sezzle?**

Sezzle has a lot of options available  like groceries, health care, car issues and even vacations

**What do you dislike about Sezzle?**

I like  that the app is easy to use and I can explain to most people pretty easily and quickly in a way that  they can understand

**What problems is Sezzle solving and how is that benefiting you?**

Sezzle allows me to suggest to external staff that they use sezzle for emergencies while waiting for a paycheck

  ### 2. Buy Now Pay Later Expands Our Customer Base

**Rating:** 4.5/5.0 stars

**Reviewed by:** Noah R. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Sezzle?**

Buy now pay later opens a new market for price conscious buyers.

**What do you dislike about Sezzle?**

How much they take out of commissions from us.

**What problems is Sezzle solving and how is that benefiting you?**

Buy now pay later.

  ### 3. Excellent service and our customers love it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Howard B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about Sezzle?**

I use Shopify for my e-commerce business and it was extremely to integrate with Sezzle. It was heavily requested by customers and we are glad we were able to sign up and use Sezzle.

**What do you dislike about Sezzle?**

I have not had any negative experiences thus far with sezzle. I have nothing negative to say!

**What problems is Sezzle solving and how is that benefiting you?**

It has given our customers an easy way to buy now and pay later. Also, the webpage they created for customers to see has been very helpful.

  ### 4. Charged me without authorization, won't talk to me

**Rating:** 0.0/5.0 stars

**Reviewed by:** Seth E. | Senior Vice President of Sales, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about Sezzle?**

Nothing at alll...rip off interest rates and no customer service

**What do you dislike about Sezzle?**

You cannot speak with a human being. No good!

**What problems is Sezzle solving and how is that benefiting you?**

Financing

  ### 5. Buyer Beware!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Matt B. | Business Owner, Electrician, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Sezzle?**

Sezzle is a nice concept, in theory.  Unfortunately, it doesn't work.

**What do you dislike about Sezzle?**

It isn't easy to work with Sezzle for numerous reasons.  Please read about my experience below.

**What problems is Sezzle solving and how is that benefiting you?**

I made a purchase on the Sezzle website about three months ago.  At the same time, I purchased my product; I also enrolled in the Sezzle Premium plan for $9.99/month.

The purchase, delivery and my first two payments went as planned without any issues.  However, when I tried paying off my account balance, which included the 3rd and 4th scheduled payments on my account, I could not do so on the Sezzle website (sezzle.com) or via the Sezzle mobile app.

After contacting Sezzle support, Sezzle claims that somehow the payment portal attached to my account is not working properly and, therefore, cannot process any payments.  Between voice and website chat, I have since contacted Sezzle support seven different times now, with supporting evidence of each interaction.  The issue on my account has been escalated on four separate occasions, each time with a Sezzle support agent telling me the issue would be researched and that someone from Sezzle would be reaching out to me with a resolution or solution.  One month into the process (and after four escalations), I still have not been contacted back by Sezzle support.

It absolutely baffles me that this business is unable to accept or process my payment... by phone, website or mobile app.  I just don't understand.  Sezzle indicates that they report to the major credit bureaus.  The last thing I need is for this company to report my account as late or unpaid to the credit bureaus due to whatever internal issues they are experiencing.  I am unable to reach anyone of authority with this company.  I cannot locate corporate headquarters numbers for them either.  I have been more than patient with them, but this is absolutely ridiculous at this point.

What am I to do?  I am at a complete loss for options and words.  How is it possible I cannot receive any support on this issue?  This is so disheartening.

  ### 6. Great way to make a purchase without breaking your budget and build credit simultaneously

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ed A. | Tennis Official/Referee, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Sezzle?**

Great way to make a purchase without breaking your budget and build credit simultaneously. It is easy and quick.

**What do you dislike about Sezzle?**

Wish that more retailers used them to help with purchasing things I want or need.

**What problems is Sezzle solving and how is that benefiting you?**

Great way to purchase without breaking your budget by spreading out the payment that fits my budget and needs.  Sezzle builds credit simultaneously, which is a no-hassle way to do that.

  ### 7. Most Dishonest Company I Have Ever Had the Misfortune to Deal With!!!!!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Tonya S. | Assistant to the President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about Sezzle?**

Nothing they are a horrible company and only support the retailers there is 0 support for the customer! Don't ever file a dispute against them because they hold your account hostage and lie about how long it takes to get the isssue resolved!

**What do you dislike about Sezzle?**

No customer support at ALL! They have filed a late charge against me for no logical reason keep in mind the amount is for $3.98 and even though I have 3 solid cc's connected to my account that the money could have been drawn from! It is because I filed a dispute against them that they have held up my account keeping in mind that I closed the dispute which should have been resolved the same day but they first told me it could be 30 days to correct and now they are telling me it could be much longer. They are a bunch of liars! J.P.Morgan advised me the matter should have been cleared up immediately and Sezzle is saying now up to 60 days or more???? Who do you believe? Sezzle or one of the oldest and largest financial institutions in the world??? My bet is on J.P. Morgan!!!!!! Sezzle is just mad and they are trying to punish me for filing a dispute against them. The only reason Inresorted to that is the retailer canceled my order and gave me a credit with their shop and I wanted a refund instead. The retailer never notified me or gave me a choice it was so bogus! And this entire matter is over $3.98. Believe me when my account is resolved sometime in the future I will be closing it and NEVER using them again. They
Are dishonest and untrustworthy!!!!

**What problems is Sezzle solving and how is that benefiting you?**

They are only creating problems and NOT RESOLVING anything!

  ### 8. Business review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaleem V. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2023

**What do you like best about Sezzle?**

It allows my customers to buy from me and split their payments

**What do you dislike about Sezzle?**

Nothing everything works well, It works perfectly

**What problems is Sezzle solving and how is that benefiting you?**

I can make more sales allowing people to buy more

  ### 9. I think sezzle is one of the best add ons offered for retail options.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert J. | C.E.O.

**Reviewed Date:** August 29, 2022

**What do you like best about Sezzle?**

The best part is breaking up payments so you don't leave your self short for other important things that happen randomly. Like needing to get diapers for your babies or running out of groceries etc

**What do you dislike about Sezzle?**

I honestly have yet to deal with any negative issues. I can say that each transaction that I've ever made using sezzle was a smooth transition from the sale to the payments. Most times paying off the weeks in advance which was a bonus option.

**What problems is Sezzle solving and how is that benefiting you?**

It was put in place incase customers have a lot to order or they are getting big ticket items. Although it hasn't been used yet, I'm going to say that my store is brand new and not advertised nearly enough. Lots of traffic now I need to work on conversion rates.

  ### 10. Better e-commerce conversions with Sezzle

**Rating:** 5.0/5.0 stars

**Reviewed by:** siddhant a. | Marketing head, Consumer Goods, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Sezzle?**

Sezzle allow customers to buy now and pay later in small installments. It is a great option to attract all kinds of customers

**What do you dislike about Sezzle?**

I think the platform is great. I don't see any missing features

**What problems is Sezzle solving and how is that benefiting you?**

It helps with better conversion and customer retention


## Sezzle Discussions
  - [Business Platform](https://www.g2.com/discussions/30268-business-platform) - 1 comment, 1 upvote
  - [How does Sezzle approve?](https://www.g2.com/discussions/how-does-sezzle-approve) - 1 comment
  - [Does Sezzle run your credit?](https://www.g2.com/discussions/does-sezzle-run-your-credit) - 1 comment
  - [What’s the best way to let my customers now that they can spread out their payments?](https://www.g2.com/discussions/33107-what-s-the-best-way-to-let-my-customers-now-that-they-can-spread-out-their-payments) - 1 comment

- [View Sezzle pricing details and edition comparison](https://www.g2.com/products/sezzle/reviews/sezzle-review-4364929?section=pricing&secure%5Bexpires_at%5D=2026-07-14+13%3A48%3A07+-0500&secure%5Bsession_id%5D=13650878-e790-4cc5-b7a1-09bdca64fa2b&secure%5Btoken%5D=8597321a58de24e79ced3190bb102e26826e41efa3c625b6ac43221d07109149&format=llm_user)
## Sezzle Integrations
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)

## Sezzle Features
**Administration - Installment Payment and Buy Now Pay Later (BNPL)**
- Email Notifications
- Invoicing
- Customer Portal
- Loyalty Management

**Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)**
- Payment Gateway
- Payment Tracking
- E-commerce Integration
- Payment Scheduling

**Agentic AI  - Installment Payment and Buy Now Pay Later (BNPL) features**
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top Sezzle Alternatives
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